Joined the queue waiting 60 mins to be told my login and password were wrong even though I used them to book my ticket for yesterday. Asked for a password reset e-mail but nothing. To say I'm pissed off would be an understatement.
Apologies if already posted. When you get through and get the error message, open another tab and open up the Villa website. Log in there, go to tickets and it takes you straight in. Did for me anyway. Looks like something isn’t pointing right. I failed twice before finding that tip on twitter
I bet there is a backlog of password resets maybe?