I bought tickets for the home leg for me and my dad online and uploaded to the season ticket. The confirmation email usefully makes no mention that I've chosen the upload option and is just generic, saying things like "if you've chosen to print your ticket, don't forget to print your ticket" but not "if you've chosen to upload your ticket, don't panic, we thought it would be fun not to confirm this for you"Like another poster on here, the delivery method is blank.If I then look at my season tickets in the menu under my name in the top right-hand corner, it is saying there are zero games left on my season ticket, whereas I thought it should now be showing 1.Is this the same for other people who've chosen the upload option?Thanks
Quote from: dalians umbrella on May 10, 2018, 10:04:38 AMI bought tickets for the home leg for me and my dad online and uploaded to the season ticket. The confirmation email usefully makes no mention that I've chosen the upload option and is just generic, saying things like "if you've chosen to print your ticket, don't forget to print your ticket" but not "if you've chosen to upload your ticket, don't panic, we thought it would be fun not to confirm this for you"Like another poster on here, the delivery method is blank.If I then look at my season tickets in the menu under my name in the top right-hand corner, it is saying there are zero games left on my season ticket, whereas I thought it should now be showing 1.Is this the same for other people who've chosen the upload option?ThanksMust admit i went for print at home option, have tickets in my mit.. Villa r so capable of cocking up.
Being an even bigger worrier than you (probably), I just rang the ticket office and they said it has worked and the zero matches left is for league games. I did tell her that she is probably going to get lots of calls from people like me and this could be avoided if the confirmation email did make mention of the fact that the process had been successful or they updated the number of games on the season card - I'm sure she was very grateful for this comment and they will immediately be calling an emergency staff meeting to discuss my feedback and make the necessary changes.
Quote from: dalians umbrella on May 10, 2018, 11:05:44 AMBeing an even bigger worrier than you (probably), I just rang the ticket office and they said it has worked and the zero matches left is for league games. I did tell her that she is probably going to get lots of calls from people like me and this could be avoided if the confirmation email did make mention of the fact that the process had been successful or they updated the number of games on the season card - I'm sure she was very grateful for this comment and they will immediately be calling an emergency staff meeting to discuss my feedback and make the necessary changes.H&V don't do sarcasm, but that was an excellent example of the written format. UTV.
Quote from: Tony Erdington on May 10, 2018, 11:52:14 AMQuote from: dalians umbrella on May 10, 2018, 11:05:44 AMBeing an even bigger worrier than you (probably), I just rang the ticket office and they said it has worked and the zero matches left is for league games. I did tell her that she is probably going to get lots of calls from people like me and this could be avoided if the confirmation email did make mention of the fact that the process had been successful or they updated the number of games on the season card - I'm sure she was very grateful for this comment and they will immediately be calling an emergency staff meeting to discuss my feedback and make the necessary changes.H&V don't do sarcasm, but that was an excellent example of the written format. UTV.Actually, it wasn't so much intended as sarcasm as more of a joke about how I think my ideas and actions have more significance than they actually do.