£2 Counter transaction charge.

[Andy_Lochhead_in_the_air]

Great marketing ploy for next year.

"Buy your Aston Villa season ticket now. Guarantee your seat for every game, plus you can save up to £38 in transaction fees " !

[Jimbo]

Nobody should ever have to pay to pay for anything. You're giving somebody your money, you should never be told to hand over more money for the privilege.

[Marlon From Bearwood]

A couple observations from my visit to the the ticket office today to buy my Malaga tickets; The bloke in front of me was buying tickets for 2 different matches. For some reason he wanted to pay for each game separately on 2 different cards. The girl behind the counter said I'll have to charge you 2 booking fees then (£4)! He agreed and didn't seem too bothered!

Then when I was served, she just quoted me the total cost and didn't specify that this included the £2 fee. I was expecting it anyway so didn't mention it but thought that it was wrong ethically not to mention it and almost try and cover it up. Ok there was a small sign stuck on the counter that mentioned it, but that was pretty easy to miss.

[danlanza]

It's Faulkner's fault. He is trying to get the money back for all those vending machines that he splashed out on.

[mal]

I believe it is now 'all or nothing'.

The origin of this is that Credit Cards levy a 3% fee to the trader for each transaction (10% for amex) while debit cards charge a flat 20p. As debit cards are a cash instrument charging for their use has been banned. I suspect that the club are acting illegally by levying an additional fee for cash or debit cards. There is nothing to stop them only charging for credit cards but at the counter this is difficult to implement as the cashier has got to be able to discriminate between credit and debit which is not as easy as it sounds.

[danlanza]

I believe it is now 'all or nothing'.

The origin of this is that Credit Cards levy a 3% fee to the trader for each transaction (10% for amex) while debit cards charge a flat 20p. As debit cards are a cash instrument charging for their use has been banned. I suspect that the club are acting illegally by levying an additional fee for cash or debit cards. There is nothing to stop them only charging for credit cards but at the counter this is difficult to implement as the cashier has got to be able to discriminate between credit and debit which is not as easy as it sounds.

Debit cards have " Debit" written on them, credit cards, on the other hand have " Credit" written on them, don't they ?

[eamonn]

A couple observations from my visit to the the ticket office today to buy my Malaga tickets; The bloke in front of me was buying tickets for 2 different matches. For some reason he wanted to pay for each game separately on 2 different cards. The girl behind the counter said I'll have to charge you 2 booking fees then (£4)! He agreed and didn't seem too bothered!

Then when I was served, she just quoted me the total cost and didn't specify that this included the £2 fee. I was expecting it anyway so didn't mention it but thought that it was wrong ethically not to mention it and almost try and cover it up. Ok there was a small sign stuck on the counter that mentioned it, but that was pretty easy to miss.

So, did you say anything or not?

[Ad@m]

I believe it is now 'all or nothing'.

The origin of this is that Credit Cards levy a 3% fee to the trader for each transaction (10% for amex) while debit cards charge a flat 20p. As debit cards are a cash instrument charging for their use has been banned. I suspect that the club are acting illegally by levying an additional fee for cash or debit cards. There is nothing to stop them only charging for credit cards but at the counter this is difficult to implement as the cashier has got to be able to discriminate between credit and debit which is not as easy as it sounds.

Not wanting to piss on your chips but that sounds like a load of bollocks.

The background to this is on the first page of this thread and it mentions nothing about banning debit card charges. They've brought in this charge to avoid the new regulations. How on earth is what they're doing illegal?! The way they've explained it is pretty immoral but not illegal.

[Jeff Green]

If Villa are making a service charge of £2 for handling a customer's cash, then surely they should be charging VAT?

 

[Chris Jameson]

If you bought a couple of tickets at £25.00 each and paid with three £20.00 notes try charging £3.00 handling charge for the change.

[CJ]

Debit cards have " Debit" written on them, credit cards, on the other hand have " Credit" written on them, don't they ?

Not necessarily - my bank card has 'Visa debit' written on it but my credit card just has 'Tesco Bank' and the Mastercard logo

[Sleeuwenhoek]

Thought about paying the charge in pennies but think they don't have to accept if the total is more than 20p. Still if everyone tried it they might get fed up of lugging thousands of pounds worth of coins to the bank.

[dave.woodhall]

Thought about paying the charge in pennies but think they don't have to accept if the total is more than 20p. Still if everyone tried it they might get fed up of lugging thousands of pounds worth of coins to the bank.

They probably have little vans come to collect it.

[mal]

I believe it is now 'all or nothing'.

The origin of this is that Credit Cards levy a 3% fee to the trader for each transaction (10% for amex) while debit cards charge a flat 20p. As debit cards are a cash instrument charging for their use has been banned. I suspect that the club are acting illegally by levying an additional fee for cash or debit cards. There is nothing to stop them only charging for credit cards but at the counter this is difficult to implement as the cashier has got to be able to discriminate between credit and debit which is not as easy as it sounds.

Not wanting to piss on your chips but that sounds like a load of bollocks.

The background to this is on the first page of this thread and it mentions nothing about banning debit card charges. They've brought in this charge to avoid the new regulations. How on earth is what they're doing illegal?! The way they've explained it is pretty immoral but not illegal.

The change in regulations from the Govt. was meant to stop the charging of 'excessive fees beyond the cost of processing the transaction'

http://www.moneysavingexpert.com/news/cards/2013/04/credit-and-debit-card-fee-clampdown-begins

Charging for cash (£0.00 cost) is therefore illegal. Calling it an 'administration fee' is a blatant lie that   would not appear likely to survive a legal challenge so the club is acting contrary to the spirit and letter of a change in the law ie illegally.

[pauliewalnuts]

I believe it is now 'all or nothing'.

The origin of this is that Credit Cards levy a 3% fee to the trader for each transaction (10% for amex) while debit cards charge a flat 20p. As debit cards are a cash instrument charging for their use has been banned. I suspect that the club are acting illegally by levying an additional fee for cash or debit cards. There is nothing to stop them only charging for credit cards but at the counter this is difficult to implement as the cashier has got to be able to discriminate between credit and debit which is not as easy as it sounds.

Not wanting to piss on your chips but that sounds like a load of bollocks.

The background to this is on the first page of this thread and it mentions nothing about banning debit card charges. They've brought in this charge to avoid the new regulations. How on earth is what they're doing illegal?! The way they've explained it is pretty immoral but not illegal.

The change in regulations from the Govt. was meant to stop the charging of 'excessive fees beyond the cost of processing the transaction'

http://www.moneysavingexpert.com/news/cards/2013/04/credit-and-debit-card-fee-clampdown-begins

Charging for cash (£0.00 cost) is therefore illegal. Calling it an 'administration fee' is a blatant lie that   would not appear likely to survive a legal challenge so the club is acting contrary to the spirit and letter of a change in the law ie illegally.

Cash doesn't necessarily have a zero cost though.

They'd probably point out that someone has to go to the bank and pay it in. Or that it means they need safes etc on-site to store it.

Then there's the fact they can just get around the charge by calling it something else.

I highly doubt that it is illegal. It is a bit shitty, though, to say the least.