£2 Counter transaction charge.

[Andy_Lochhead_in_the_air]

So they want to charge £2 to cover the cost of selling tickets. I would imagine that at some point in the past when deciding the price of tickets that ticket office expenses were calculated within the overall costs of running the club. In theory then as this cost is being met by this charge ticket prices should go down a smidge then.

Yes - I expect the ticket office is a cost centre. Seems a really stupid way to pi** people off and for what? Can't imagine it will make them an awful lot will it? Seems a bit desperate and cheap - like something a budget airline would do to try and shake a couple more quid out of people on the way through.

Not so much DOL, as MOL.
Next up, fat people being charged more if they can't get all their arse on a plastic seat without overlapping  and charges for the bog under the stand.

[danlanza]

They can't afford to get fat at 5 quid a pint and 5 quid for pie and chips.

[Titus Aduxus]

Was thinking of going to the Malaga game but now I'm not, I refuse to pay an extra £2 for the privilege of giving them my money, I don't suppose they will miss me but there you go. I'm going to scout out the pubs in Penkridge instead.

I agree with Plumbutt.  If my Dad didn't pay for my tickets I'd boycott them too until they lifted this poll tax.

[spartacuss]

I've forwarded my two-poundsworth:

Complaints Dept.
I don't want to sound like a cliched 'whinger', but I've been going to the Villa since the 1950's (cliche!) and I never thought that my club would ever resort to cheap-shot, Ryan-Air 'shake more money out of their pockets' tactics.  The decision to charge a £2 transaction fee is small-time and miserly to say the least, but to impose it when everyone knows that there is a new, huge tranche of cash being injected into the bloated body that is Premiership football is taking the proverbial...

I don't expect my club to behave as some near footballing neighbours did under their recent (now replaced) ownership i.e. imposing petty and eye-watering charges - we are better than that.  I had planned to see the Malaga game but - as pathetic as it might seem - I've decided that bilking the fans in a time of imposed (and unnecessary!) austerity is my particular straw on my camel's back. Yes, I've got the hump.

Yours etc.

[Titus Aduxus]

I've just done an estimate of all the transactions the ticket office does in a season and I believe the Club could making about a million quid from this charge.

[stuart r]

I've just done an estimate of all the transactions the ticket office does in a season and I believe the Club could making about a million quid from this charge.

I suppose the club will convince themselves they have been forced into it as they are being asked to lose the revenue they are used to making from credit card/online sales unless they introduce this blanket tax.

[Jeff Green]

I've forwarded my two-poundsworth:

Complaints Dept.
I don't want to sound like a cliched 'whinger', but I've been going to the Villa since the 1950's (cliche!) and I never thought that my club would ever resort to cheap-shot, Ryan-Air 'shake more money out of their pockets' tactics.  The decision to charge a £2 transaction fee is small-time and miserly to say the least, but to impose it when everyone knows that there is a new, huge tranche of cash being injected into the bloated body that is Premiership football is taking the proverbial...

I don't expect my club to behave as some near footballing neighbours did under their recent (now replaced) ownership i.e. imposing petty and eye-watering charges - we are better than that.  I had planned to see the Malaga game but - as pathetic as it might seem - I've decided that bilking the fans in a time of imposed (and unnecessary!) austerity is my particular straw on my camel's back. Yes, I've got the hump.

Yours etc.

Nice job, well done!

[Breezeblock]

I went in and used my "Villa Cash" on my season ticket for my Malaga ticket. They then charged me 2 quid tax. I didn't have enough "Villa Cash" to cover it and no change so I had to pay the 2 quid on my debit card. Fucking ridiculous! 

[fredm]

I suppose the club will convince themselves they have been forced into it as they are being asked to lose the revenue they are used to making from credit card/online sales unless they introduce this blanket tax.
[/quote]

Sorry, I don't follow this.  Are you saying that the club are saying that if they do not charge this on every transaction, then they will not be allowed to undertake ANY credit card/online sales at all, for anything?

[stuart r]

I suppose the club will convince themselves they have been forced into it as they are being asked to lose the revenue they are used to making from credit card/online sales unless they introduce this blanket tax.

Sorry, I don't follow this.  Are you saying that the club are saying that if they do not charge this on every transaction, then they will not be allowed to undertake ANY credit card/online sales at all, for anything?

[/quote]

No, I was trying to say that if they want to continue to charge people an additional couple of quid when they use credit cards or book tickets online (which I think they did up to now) then they have to also charge for over the counter transactions. According to govt guidelines you can charge for all ticket transactions or none at all (I think)

[Richard E]

I suppose the club will convince themselves they have been forced into it as they are being asked to lose the revenue they are used to making from credit card/online sales unless they introduce this blanket tax.

Sorry, I don't follow this.  Are you saying that the club are saying that if they do not charge this on every transaction, then they will not be allowed to undertake ANY credit card/online sales at all, for anything?

No, I was trying to say that if they want to continue to charge people an additional couple of quid when they use credit cards or book tickets online (which I think they did up to now) then they have to also charge for over the counter transactions. According to govt guidelines you can charge for all ticket transactions or none at all (I think)
[/quote]

Or perhaps as they can only charge for the actual cost of credit card transactions making a charge for everything is a way of ensuring revenue from that source doesn't drop??

[Legion]

I believe it is now 'all or nothing'.

[Andy_Lochhead_in_the_air]

I've forwarded my two-poundsworth:

Complaints Dept.
I don't want to sound like a cliched 'whinger', but I've been going to the Villa since the 1950's (cliche!) and I never thought that my club would ever resort to cheap-shot, Ryan-Air 'shake more money out of their pockets' tactics.  The decision to charge a £2 transaction fee is small-time and miserly to say the least, but to impose it when everyone knows that there is a new, huge tranche of cash being injected into the bloated body that is Premiership football is taking the proverbial...

I don't expect my club to behave as some near footballing neighbours did under their recent (now replaced) ownership i.e. imposing petty and eye-watering charges - we are better than that.  I had planned to see the Malaga game but - as pathetic as it might seem - I've decided that bilking the fans in a time of imposed (and unnecessary!) austerity is my particular straw on my camel's back. Yes, I've got the hump.

Yours etc.

Nice job, well done!

Did you mean to say milking or did you actually mean bilking ? Bilking is worse.

[Richard E]

The Regulation states "A trader must not charge consumers, in respect of the use of a given means of payment, fees that exceed the cost borne by the trader for the use of that means."

There is nothing, as far as I can see, in the legislation which obliges the trader who imposes a charge to impose the same charge on each payment method as long as the fee relates to the actual cost of the payment method.

I think the reason why they are charging for everything is to then argue that it is not a charge "in respect of the use of a given means of payment."

On one interpretation of the regulations if the actual cost of paying in cash is less than £2.00 per transaction then the charge is unenforceable.   

[stuart r]

The Regulation states "A trader must not charge consumers, in respect of the use of a given means of payment, fees that exceed the cost borne by the trader for the use of that means."

There is nothing, as far as I can see, in the legislation which obliges the trader who imposes a charge to impose the same charge on each payment method as long as the fee relates to the actual cost of the payment method.

I think the reason why they are charging for everything is to then argue that it is not a charge "in respect of the use of a given means of payment."

On one interpretation of the regulations if the actual cost of paying in cash is less than £2.00 per transaction then the charge is unenforceable.   

But further down it states "A charge for all means of payment accepted by a trader does not fall under regulation 4" which is the bit our beloved Villa are taking advantage of