I thought David James' view in the Observer was interesting. Only a couple of sentences are about Gerard directly.
Managers will be forgiven anything if they get results = Clicky "...Good results and likability do not necessarily go together, though. A prime example is Gérard Houllier. I have a lot of time for him because he taught me a valuable lesson about player respect at Liverpool. But he was not a popular manager, despite his trophies. I remember being at Aston Villa and speaking to some of my old Liverpool team-mates who were complaining about him. I said: "But you're third in the league, what's there to moan about?" They just didn't like the way he did things.
Did it matter? No, because in the early days he brought success. And that's what players desire more than anything else. You can forgive a manager anything if he helps you to win. Once the winning stops there comes a period of grace – living off the memories of having won – but if the players don't like you the mood quickly turns sour.
Losing the confidence of the dressing room is not as rare as it seems. We only tend to hear about it when there are heavy defeats, but I've played for managers whom the team has disliked and we've been floating along mid-table. Mediocrity is itself a reason to dislike a manager. Players are ambitious and want to win, not settle for safety.
Once the talk starts that a manager is going to get the sack, it's pretty much a done deal. The dressing room is already thinking about who will be next in charge. The more the manager protests on TV that he has the confidence of his players, the more the players are pulling their hair out behind the scenes.
As the pressure builds, the unrest gains momentum and is difficult for a manager to contain. It is at this point that they often start to make crazy decisions. One manager I had brought in a rule that English was the only language allowed in the dressing room. That alienated the foreign players who then refused to speak English and suddenly there was a rift. Another manager who rounded us all up after a heavy thrashing told us: "When you go home your kids are going to look at you and say: 'Daddy was a mummy today.'" It was the strangest thing we'd ever heard, and it only reinforced our suspicion that he had completely lost it.
Other common mistakes by managers are not being honest, a surefire way of losing your players' trust, or playing teacher and punishing individuals by forcing them to train with the youth players. Never a good idea. It's not that a manager has to please his players all the time, but he has to be honest and show basic respect.
As England manager, Sven-Goran Eriksson dropped me three times yet I still have a very high opinion of him. He took the time to explain his decisions, and gave me advance notice. Everyone hates a manager who drops players without any warning or explanation.
People often ask if players try to get rid of a manager on purpose. Some do, particularly those who are out of favour or on the fringes of the team. They are hoping someone new will come in and rejuvenate their career. To most of us, though, winning is the most important thing, no matter your feelings about the manager. Where that principle comes into conflict is when you are given a set of orders to follow and you know that they are completely inept. Do you disobey your chain of command, or follow orders that lead to disaster?..."