As someone said somewhere, it's all about upselling. It'll be like Ryanair soon - buying a ticket will just be the start. A couple of quid extra for priority entrance and food sales, ten for a programme and drink deal, three touchdowns get into the Holte View post-match. We've got to increase our income streams in order to compete.
Quote from: dave.woodhall on June 05, 2023, 09:03:11 PMAs someone said somewhere, it's all about upselling. It'll be like Ryanair soon - buying a ticket will just be the start. A couple of quid extra for priority entrance and food sales, ten for a programme and drink deal, three touchdowns get into the Holte View post-match. We've got to increase our income streams in order to compete. I accept this. But I would have thought a very good starting point for the Holte would have been actually putting on enough quality catering to cover the demand. There's so many pounds staying in people's pockets simply because they can't get served. I reckon they could probably double the catering sales just by being better at it than they are now. Low hanging fruit and all that.
Fix the product (service), and get loads more business.