Season Tickets

[trinityoap]

What could possibly go wrong?

[Pete3206]

As a self confessed 'knicker wetter', is it safe yet to call this out as an almighty cluster fuck?

[adrenachrome]

Supporters are advised of the below NFC matchday instructions ahead of tomorrow's Arsenal match:

Make sure your phone is charged before you leave for Villa Park.

Only open your Apple / Google wallet on approach to the turnstile, as the wallet will time out.

Remove any bank cards stored next to your phone.

If you have multiple tickets in your wallet, please ensure you display the 24/25 season ticket.

Avoid putting your device in the mouth of the reader - tap it on the top

#AVFC
From https://x.com/AVFCSupport/status/1826974690096632234

Avoid putting your device in the mouth of the reader - tap it on the top.

This is very good advice in all circumstances.

[JJ-AV]

So my mate isn’t going today, we’ve failed to transfer the season ticket over to someone else.

What’s the best option? Download it on their phone or just go to the ground at 13.00 (although ST holder won’t be present)

[Somniloquism]

Please be aware the app QR code does require an internet connection, you can only rely upon the ticket added to your wallet.

Hence the concerns from the club about just how many haven’t been downloaded (yet)

I'm surprised at that. I assumed it was like my VPN key and other authentication apps which revolve on a fixed algorithm within itself and doesn't need internet access to change.

[simboy]

The QR code will require and Internet connection? The club might wish to invest in better (some) WiFi throughout the stadium accessible to the plebs attending. My bit of plastic arrived today so I have three chances of the technology not working. But I’m sure it will … as TrinityOAP said … what could possibly go wrong?

[PGW]

Got delayed kick off written all over this...fans stuck outside ground

[astonvilla82]

Please be aware the app QR code does require an internet connection, you can only rely upon the ticket added to your wallet.

Hence the concerns from the club about just how many haven’t been downloaded (yet)

I'm surprised at that. I assumed it was like my VPN key and other authentication apps which revolve on a fixed algorithm within itself and doesn't need internet access to change.

Tried it without WiFi or mobile connection and the code still changes every few minutes, perhaps what they mean is internet connection required to open Villa app itself too access ticket?

[frank black]

Please be aware the app QR code does require an internet connection, you can only rely upon the ticket added to your wallet.

Hence the concerns from the club about just how many haven’t been downloaded (yet)

I'm surprised at that. I assumed it was like my VPN key and other authentication apps which revolve on a fixed algorithm within itself and doesn't need internet access to change.

Tried it without WiFi or mobile connection and the code still changes every few minutes, perhaps what they mean is internet connection required to open Villa app itself too access ticket?

Could well be this.

[olaftab]

My tickets finally appeared a couple of hours ago. That is what you call truly shit service.

So you received your ticket well before the event. How is that shit service?

[Paul.S]

What issues are people having?
I got my email on Wednesday and in season ticket my wallet with absolutely no issues.

[cdbearsfan]

What issues are people having?

Probably the ones mentioned in this thread.

Or read the replies to this (ignore the first few pointless ones from blue tick twats):

https://x.com/AVFCOfficial/status/1826934972684304828?t=OKQrMPkJiZVh5cad8PoF0Q&s=19

[Paul.S]

What issues are people having?

Probably the ones mentioned in this thread.

You mean the panic about cards not arriving and then arriving and emails not arriving and then arriving. I’ve not got hours to spare reading through it all. It was a genuine question because  I read “this has got delayed kick off written all over it” and wondered.
Thanks for the update though.

[olaftab]

What issues are people having?
I got my email on Wednesday and in season ticket my wallet with absolutely no issues.

This thread has morphed into the "Match Thread" over the last few days. Apparently the Club's performance is shambolic so far however there is plenty of evidence pointing the other way.

[cdbearsfan]

"I'm alright, Jack".