Season Tickets - 2022/23

[PeterWithe]

A bit OT, but can anyone explain to me or point me in the right direction on how to re-assign an existing season ticket to another person for one match (tonight) online, because I've already been on hold on the telephone to the ticket office for what seems like forever.

Personally I'd just hand the ticket over them, it's never caused me an issue

Same here. And if they found out and fined me for it I'd never darken the doors again.

[aldridgeboy]

I did it for the original Burnley game via the Twitter AVFC support. Only because the friend I was giving to was too far for me physically give it him. They’ve just re-allocated it to me as I can now go to the new date.
Wierdly , they didn’t just re activate my season card, but have sent me an E ticket.

But these account is quick , and they are very helpful.

Other, games I’ve just given my card to whosever is going and it’s never been an issue

[levico]

Managed to renew by phone - took 45 minutes.

Hugely expensive but someone’s got to pay PC’s wages.

[spangley1812]

Anybody know if the ticket office is open for fans to attend in person?

Only on match days mate.......its open about 3 hours before kick off

[eamonn]

Are the Coutinho-in brigade subsidising the increase of those who don't want him? 

[cdbearsfan]

The increase is to subsidise the stocks and rotten fruit we are buying for the Coutinho-out brigade.

[Villafirst]

Finally got through after almost an hour. There is no way to do it online. What a palaver.

Yes, agree. The ticket office can't cope with the demand. You shouldn't have to wait nearly one hour. Why can't they open the ticket office in the week to attend in person? And disappointing that you can't do it online - why not?

[purpletrousers]

I did it for the original Burnley game via the Twitter AVFC support. Only because the friend I was giving to was too far for me physically give it him. They’ve just re-allocated it to me as I can now go to the new date.
Wierdly , they didn’t just re activate my season card, but have sent me an E ticket.

But these account is quick , and they are very helpful.

Other, games I’ve just given my card to whosever is going and it’s never been an issue

Yep they are v efficient. I leave a Twitter DM at night it’s done in the first hour or two if business the next morning. One tip with their Twitter dm is don’t keep messaging them as it puts you back down to the bottom of the queue as they deal with oldest messages first.

I just make sure I send them all the info they need in one message and works a treat

[andyh]

Renewed online…took 2 mins !

[Skerra]

Considering that we have about a million people on our waiting list, I’m surprised to be receiving at least 2 messages a day from the club to renew my season ticket!!

[itmustbe_it is!]

Tried to renew online. Got to payment stage, did the bank one time passcode thing , all fine  then directed back to AVFC website where I got an error message. Payment sat on my bank account as pending (therefore not able to be spent !) , club say transaction not gone through and I need to do it again. Bank say not to do that as funds can be taken by AVFC anytime now. Both parties say nothing to be done until the hold is taken off the money in 7-10 days.

Lady I eventually got through to on phone in the ticket office (well, working from home ) didn't seem surprised , apparently its a "new system".

I miss the days when I used to pop to ticket office in my lunch hour !

[Chris Harte]

Renewed online…took 2 mins !

Same, remarkably fast. Assuming you did it online too.

Tried to renew online. Got to payment stage, did the bank one time passcode thing , all fine  then directed back to AVFC website where I got an error message. Payment sat on my bank account as pending (therefore not able to be spent !) , club say transaction not gone through and I need to do it again. Bank say not to do that as funds can be taken by AVFC anytime now. Both parties say nothing to be done until the hold is taken off the money in 7-10 days.

Lady I eventually got through to on phone in the ticket office (well, working from home ) didn't seem surprised , apparently its a "new system".

I miss the days when I used to pop to ticket office in my lunch hour !

I had that happen once while booking a holiday with a now out of business holiday company. It was about three grand tied up. Most annoying. But say you'd been renewing for multiple people - It could have been a similar amout tied up. I'm sure it'll resolve, but it's still frustrating.

[Flin5tone]

Had a few emails and messages to renew and normally the club are boasting about how many season passes have been sold in 'record time' so it certainly looks like they have got this totally wrong in the current climate and may well regret targeting the less well off and families.

Sitting 14th in the league and people struggling to pay their essential bills may well have put many off.

[VILLA MOLE]

Had a few emails and messages to renew and normally the club are boasting about how many season passes have been sold in 'record time' so it certainly looks like they have got this totally wrong in the current climate and may well regret targeting the less well off and families.

Sitting 14th in the league and people struggling to pay their essential bills may well have put many off.

Good Morning Sunshine !!

[colin69]

Got declined for the interest free credit  ☹️. Just drafting my begging letter to that couple that won £184m on the euro millions…..