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Author Topic: Ticket Office  (Read 595 times)

Offline BlackCountryVilla

  • Member
  • Posts: 253
  • Location: The Black Country
Ticket Office
« on: August 15, 2021, 11:22:15 AM »
Is the ticket Office definitely closed at the moment? Does anyone know if there are plans to reopen as I really need to upgrade my dads ticket for the first game.
The phone lines are a joke!

Offline CT

  • Member
  • *
  • Posts: 7311
  • Location: Cheltenhamshire lalala
    • http://astonvilla.blogfootball.com/CT
  • GM : 09.04.2022
Re: Ticket Office
« Reply #1 on: August 15, 2021, 11:54:36 AM »
Itís probably been mentioned before, but try the Villa Support on Twitter. DM them. They always come back and generally have been very helpful.

Offline Abbeyfealeavfc

  • Member
  • Posts: 2067
Re: Ticket Office
« Reply #2 on: August 16, 2021, 02:53:27 PM »
Tried to phone the ticket office re a season ticket issue.
No answer. They're not even answering to sell tickets eg NUFC at home.
I don't do twitter.
Poor showing Aston Villa ticket office. Very small-time.

Offline UK Redsox

  • Member
  • *
  • Posts: 37928
  • Location: Forest of Dean & 'Nam
  • GM : 10.02.2022
Re: Ticket Office
« Reply #3 on: August 16, 2021, 03:46:43 PM »
Tried to phone the ticket office re a season ticket issue.
No answer. They're not even answering to sell tickets eg NUFC at home.
I don't do twitter.
Poor showing Aston Villa ticket office. Very small-time.


They're not replying on Twitter either

Offline BlackCountryVilla

  • Member
  • Posts: 253
  • Location: The Black Country
Re: Ticket Office
« Reply #4 on: August 16, 2021, 08:39:56 PM »
I'm not really into Twitter. Tried to message them but it doesn't seem to do anything.
This is a bit of a shambles to be honest. I'm sure teams much lower down the Football pyramid have a better service than this.
I sent them an e-mail last week so maybe that will get a reply!

Offline purpletrousers

  • Member
  • *
  • Posts: 1388
  • Location: Luton / East London
  • GM : 24.04.2022
Re: Ticket Office
« Reply #5 on: August 16, 2021, 11:12:38 PM »
I havenít had replies to emails of 21st,26th,29th July, 5th August.
 
Apart from:
Quote
Thank you for contacting the Ticket Office at Aston Villa Football Club.
 
Please note, due to the number of emails we receive it may take up to 3 working days to receive a response.
 
If your enquiry is urgent or relates to an upcoming match/event, please contact the Ticket Office directly on 0333 323 1874 (Int'l callers - +44 121 327 5353) and speak with a member of our team.
 
Unfortunately, we are unable to rectify any ticketing issues once the match/event has passed.
 
Our opening hours are:
 
TICKET OFFICE
Monday to Friday            9.00am Ė 5.00pm
Saturdays                          9.00am Ė 4.00pm
(Phone lines and in person)
Sundays                             CLOSED (Except Match Days)
 
For the latest ticket and event information or to buy tickets please visit our Online Box Office
 
Or follow us on Twitter @AVFCSupport and @AVFCOfficial
 
Thank you for your support.
 
Ticket Office

Aston Villa Football Club


 


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