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Author Topic: Season tickets 2021/22  (Read 54651 times)

Online nigel

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  • Posts: 5324
Re: Season tickets 2021/22
« Reply #165 on: June 06, 2021, 08:45:01 PM »
I’ve still not had any email asking me to renew.

I received the automated response to my email query, but nothing since.

Why do you need the e-mail?  Just log on and renew if you want to.

If I wasn’t a member of this forum, I wouldn’t even have known that the renewal window was open.

I’ve gone through the re-registration process for the new system, so I’m ready to renew once the TO reply to my query.

I did the re- registration for the new system and it allowed me to do it straight away, so you might not need a reply.
Like you, I’ve had no email so it was only on here that I found out

Offline BlackCountryVilla

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  • Posts: 273
  • Location: The Black Country
Re: Season tickets 2021/22
« Reply #166 on: June 09, 2021, 07:43:00 PM »
Has anyone managed to get through on the 0333 323 1874 number?
My mother has been trying all week because she needs to speak to them about my dad's ticket renewal. She isn't really an "e-mail" type of person so they are a bit stuck if no one ever answers the phone!
Is there any other number she could call?
Cheers,
BCV.

Offline colin69

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  • Posts: 704
Re: Season tickets 2021/22
« Reply #167 on: June 09, 2021, 08:06:29 PM »
Has anyone managed to get through on the 0333 323 1874 number?
My mother has been trying all week because she needs to speak to them about my dad's ticket renewal. She isn't really an "e-mail" type of person so they are a bit stuck if no one ever answers the phone!
Is there any other number she could call?
Cheers,
BCV.

I renewed mine and my sons season tickets on that phone number last week as I needed to speak to someone about something first otherwise I’d have just done it online. Unfortunately it did take a few hours of constant calling and listening to music etc, but once I did finally get to speak to someone it all went through very easily. It’s just a case of keep calling until you get through and then when you do there will be a long wait listening to music until someone picks up. Staff are still working from home so it says.

Offline charleeco7

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  • Posts: 1196
  • Location: Tamworth
Re: Season tickets 2021/22
« Reply #168 on: June 09, 2021, 08:15:39 PM »
I spoke to them the end of may. 0121 327 2299 Think ticket office was option 3

Online UK Redsox

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  • Location: Forest of Dean & 'Nam
  • GM : 10.02.2025
Re: Season tickets 2021/22
« Reply #169 on: June 10, 2021, 09:04:26 AM »
Finally, a week after I emailed, the TO have replied.

As expected, they will not allow me to opt out for the season or delay renewal.

Therefore, I now have a Yes/No decision to make.

They also have no explanation as to why I was not sent the email saying that renewals had started.

Offline AlexAlexCropley

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  • Posts: 10041
  • Location: DY9
Re: Season tickets 2021/22
« Reply #170 on: June 10, 2021, 09:14:48 AM »
Finally, a week after I emailed, the TO have replied.

As expected, they will not allow me to opt out for the season or delay renewal.

Therefore, I now have a Yes/No decision to make.

They also have no explanation as to why I was not sent the email saying that renewals had started.
That's disappointing.I too would prefer to delay.

Offline mr underhill

  • Member
  • Posts: 8493
Re: Season tickets 2021/22
« Reply #171 on: June 10, 2021, 10:51:22 AM »
I have renewed but have never received an email asking me if I wanted to. I only found out that you could renew on here.

Offline cdbearsfan

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  • I still hate Bono.
  • GM : 03.02.2025
Re: Season tickets 2021/22
« Reply #172 on: June 10, 2021, 11:12:45 AM »
I don't think they'll check so if you have a friend who would be willing you could sell them your ticket and then be back again next season? Not an ideal solution, admittedly.

Re: those that want a season delay.

Offline chrisw1

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  • Posts: 9147
  • GM : 20.08.2024
Re: Season tickets 2021/22
« Reply #173 on: June 10, 2021, 12:11:18 PM »
I don't think they'll check so if you have a friend who would be willing you could sell them your ticket and then be back again next season? Not an ideal solution, admittedly.

Re: those that want a season delay.
Yep and with a handful of selling the seat back to the club when necessary you may be able to get through the season without too much loss.

Offline Richard

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  • GM : 08.06.2024
Re: Season tickets 2021/22
« Reply #174 on: June 10, 2021, 01:34:37 PM »
Did anyone else get the email about going on the season ticket waiting list ? Typically it came with the headline Season Tickets 19/20 and a pic from what looked like the play off final hmmm

Is this a new waiting list not the one that would have been in place at the start of 19/20 ?

Offline chrisw1

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Re: Season tickets 2021/22
« Reply #175 on: June 10, 2021, 01:41:10 PM »
All the waiting lists are the same.  You don' need to re-apply, there is just one list and if you're on it from last year, you're still on it.

Well, that's what Villa suport said a while back anyway.

Offline DennisHodgetts

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  • Posts: 432
Re: Season tickets 2021/22
« Reply #176 on: June 10, 2021, 01:42:30 PM »
Yes, I received it too and had the same thoughts. I signed up, though hold out little hope to be honest!

Offline Mister E

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  • GM : 16.02.2025
Re: Season tickets 2021/22
« Reply #177 on: June 10, 2021, 01:51:28 PM »
I have renewed but have never received an email asking me if I wanted to. I only found out that you could renew on here.
ditto

Offline CheshireVillan

  • Member
  • Posts: 1
Re: Season tickets 2021/22
« Reply #178 on: June 10, 2021, 03:03:38 PM »
I found my email in my junk folder

Offline Gary Penrice

  • Member
  • Posts: 452
Re: Season tickets 2021/22
« Reply #179 on: June 10, 2021, 03:27:50 PM »
I didn't get an email informing me of renewals but happy to say that season tickets were renewed last week.

Very excited about next season!

 


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