Season Tkt Refunds

[Lsvilla]

Anyone else had their refund yet ?

Yes, had an email on Friday and the money in my account today.

Cheers. It’ll happen soon then I guess.

[purpletrousers]

Still waiting...

[cdbearsfan]

The email says it can take up to three months so I'm not too worried, yet. I'll only waste it on stuff like a Villa season ticket, anyway.

[Dave P]

I’m still waiting but it did say 90 days tbf

[Astonite]

I have had an email today to say they are going to refund me for the 6 behind closed doors games over 6 installments. What a load of unnecessary hassle for all concerned.

[Towser]

Had a email yesterday, both mine and my Wifes refunds made over 12 seperate installments (6 each) they know how to make more work for themselves dont they? Also, new season tickets got a brief mention.

Your reimbursement for the 6 games you were unable to attend will be sent as 6 individual payments.

Payments will be processed one game at a time and you will receive your total reimbursement amount of £216 over the course of up to 5 days.

There is no need to contact the Ticket Office immediately after the first payment as the following payments will be pending and in your account 3 days from the first payment.

All reimbursements are being paid back to the card that was originally used to purchase the Season Ticket. If your bank account has changed we will subsequently contact you.

Information about ticketing for the 2020/21 season will be released in due course. Please do not contact the ticket office about this directly so that our staff can concentrate on providing refunds to our valued season ticket holders

Thank you for your support.

[Dave P]

Had mine too.  I sorted my Daughter's and Dad's season ticket so hope they do it all together.

[UK Redsox]

I can't figure out the reasoning behind refunding in instalments

NB - I haven't had any money back yet

[AV82EC]

I can't figure out the reasoning behind refunding in instalments

NB - I haven't had any money back yet

Must admit I’m stumped as to why they’re doing it that way, it surely must be an admin nightmare?

[Risso]

Had a email yesterday, both mine and my Wifes refunds made over 12 seperate installments (6 each) they know how to make more work for themselves dont they? Also, new season tickets got a brief mention.

Your reimbursement for the 6 games you were unable to attend will be sent as 6 individual payments.

Payments will be processed one game at a time and you will receive your total reimbursement amount of £216 over the course of up to 5 days.

There is no need to contact the Ticket Office immediately after the first payment as the following payments will be pending and in your account 3 days from the first payment.

All reimbursements are being paid back to the card that was originally used to purchase the Season Ticket. If your bank account has changed we will subsequently contact you.

Information about ticketing for the 2020/21 season will be released in due course. Please do not contact the ticket office about this directly so that our staff can concentrate on providing refunds to our valued season ticket holders

Thank you for your support.

Shambles.

[PeterWithe]

I got my refund in a single payment last month

[Ads]

Glad I didn't bother and chose to offset against next season. Sounds unnecessarily complicated.

[Risso]

Glad I didn't bother and chose to offset against next season. Sounds unnecessarily complicated.

I suppose it depends on what happens with tickets in general next season though, I think the club might have just delayed the arse ache for themselves.

[BlackCountryVilla]

Still no sign of a refund. Had the e-mail it would be in 6 instalments 2 weeks ago but nothing since.

Anybody else still waiting?

[cdbearsfan]

Still waiting.