Quote from: Lsvilla on July 14, 2020, 10:29:41 AMAnyone else had their refund yet ?Yes, had an email on Friday and the money in my account today.
Anyone else had their refund yet ?
Your reimbursement for the 6 games you were unable to attend will be sent as 6 individual payments.Payments will be processed one game at a time and you will receive your total reimbursement amount of £216 over the course of up to 5 days.There is no need to contact the Ticket Office immediately after the first payment as the following payments will be pending and in your account 3 days from the first payment. All reimbursements are being paid back to the card that was originally used to purchase the Season Ticket. If your bank account has changed we will subsequently contact you.Information about ticketing for the 2020/21 season will be released in due course. Please do not contact the ticket office about this directly so that our staff can concentrate on providing refunds to our valued season ticket holdersThank you for your support.
I can't figure out the reasoning behind refunding in instalmentsNB - I haven't had any money back yet
Had a email yesterday, both mine and my Wifes refunds made over 12 seperate installments (6 each) they know how to make more work for themselves dont they? Also, new season tickets got a brief mention.QuoteYour reimbursement for the 6 games you were unable to attend will be sent as 6 individual payments.Payments will be processed one game at a time and you will receive your total reimbursement amount of £216 over the course of up to 5 days.There is no need to contact the Ticket Office immediately after the first payment as the following payments will be pending and in your account 3 days from the first payment. All reimbursements are being paid back to the card that was originally used to purchase the Season Ticket. If your bank account has changed we will subsequently contact you.Information about ticketing for the 2020/21 season will be released in due course. Please do not contact the ticket office about this directly so that our staff can concentrate on providing refunds to our valued season ticket holdersThank you for your support.
Glad I didn't bother and chose to offset against next season. Sounds unnecessarily complicated.