Cubs/Clarets membership

[edgysatsuma89]

My brother received the old water bottle again and not the new wonderful travel mug with exciting new badge, anyone else had this?

I got the travel mug, a badge and some coasters, exciting times.

I have used my travel mug in the wild! Brother still only received the old ones again, though. He has 6 water bottles so he could open a shop.

[bri_the_villain]

Apologies if it’s been mentioned before, but anyone else had issues with adding their digital tickets from the Villa app to their Apple wallet on their phones?

I keep getting the message “This pass cannot be added to your wallet” from the app. And the icon in the ticket sale confirmation email just brings up a webpage that says “Sorry! something went wrong”.

Anyone found a workaround to get their tickets in to their phone wallets?

[Olneythelonely]

Apologies if it’s been mentioned before, but anyone else had issues with adding their digital tickets from the Villa app to their Apple wallet on their phones?

I keep getting the message “This pass cannot be added to your wallet” from the app. And the icon in the ticket sale confirmation email just brings up a webpage that says “Sorry! something went wrong”.

Anyone found a workaround to get their tickets in to their phone wallets?

No issue for me. Was just a one press and in the wallet. Is your app due an update?

[bri_the_villain]

The app appears to be up to date. It’s usually fine — my Bayern ticket went into the wallet first time no issues but I’ve just bought Bournemouth tickets and they don’t seem to be going in for whatever reason.

[Bent Neilsens Screamer]

I haven’t got the app I just tap the icon on the email and it transfers to my wallet.

[DB]

Works ok with Google wallet.

[lennythekad]

The app appears to be up to date. It’s usually fine — my Bayern ticket went into the wallet first time no issues but I’ve just bought Bournemouth tickets and they don’t seem to be going in for whatever reason.

Same here, mate. It was the same for the Everton game. I asked them on Villa Support on X to resend the email. The second one worked fine.

[Flamingo Lane]

My Bournemouth ticket will not go into my Google wallet. 'Sorry, something went wrong! Class not found for ticket's population - please check the active designs in Pass Editor' is the message to me from Aston Villa FC.  I have no idea what that means obviously, but it's just all so wearisome.

[bri_the_villain]

Very strangely, my Bournemouth tickets are now going in to my Apple wallet with no issues at all (both from the app and from the email). Maybe it was just a case of giving a bit of time post purchase.

Thanks for all the responses anyway!

[darren woolley]

My Bournemouth ticket will not go into my Google wallet. 'Sorry, something went wrong! Class not found for ticket's population - please check the active designs in Pass Editor' is the message to me from Aston Villa FC.  I have no idea what that means obviously, but it's just all so wearisome.

This as happened to me getting in contact with the ticket office is a joke.