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Author Topic: Cubs/Clarets membership  (Read 59631 times)

Offline edgysatsuma89

  • Member
  • Posts: 5315
Re: Cubs/Clarets membership
« Reply #465 on: September 28, 2024, 08:26:05 PM »
My brother received the old water bottle again and not the new wonderful travel mug with exciting new badge, anyone else had this?

I got the travel mug, a badge and some coasters, exciting times.

I have used my travel mug in the wild! Brother still only received the old ones again, though. He has 6 water bottles so he could open a shop.

Offline bri_the_villain

  • Member
  • Posts: 93
Re: Cubs/Clarets membership
« Reply #466 on: September 30, 2024, 06:11:21 PM »
Apologies if it’s been mentioned before, but anyone else had issues with adding their digital tickets from the Villa app to their Apple wallet on their phones?

I keep getting the message “This pass cannot be added to your wallet” from the app. And the icon in the ticket sale confirmation email just brings up a webpage that says “Sorry! something went wrong”.

Anyone found a workaround to get their tickets in to their phone wallets?

Online Olneythelonely

  • Member
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  • Posts: 7280
  • GM : 03.03.2025
Re: Cubs/Clarets membership
« Reply #467 on: September 30, 2024, 06:17:50 PM »
Apologies if it’s been mentioned before, but anyone else had issues with adding their digital tickets from the Villa app to their Apple wallet on their phones?

I keep getting the message “This pass cannot be added to your wallet” from the app. And the icon in the ticket sale confirmation email just brings up a webpage that says “Sorry! something went wrong”.

Anyone found a workaround to get their tickets in to their phone wallets?

No issue for me. Was just a one press and in the wallet. Is your app due an update?

Offline bri_the_villain

  • Member
  • Posts: 93
Re: Cubs/Clarets membership
« Reply #468 on: September 30, 2024, 06:20:29 PM »
The app appears to be up to date. It’s usually fine — my Bayern ticket went into the wallet first time no issues but I’ve just bought Bournemouth tickets and they don’t seem to be going in for whatever reason.

Offline Bent Neilsens Screamer

  • Member
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  • Posts: 6740
  • Location: On a dark desert highway.
  • GM : 25.11.2024
Re: Cubs/Clarets membership
« Reply #469 on: September 30, 2024, 07:45:49 PM »
I haven’t got the app I just tap the icon on the email and it transfers to my wallet.

Offline DB

  • Member
  • Posts: 5146
  • Location: Absolute zero
  • GM : 11.01.2021
Re: Cubs/Clarets membership
« Reply #470 on: September 30, 2024, 08:11:30 PM »
Works ok with Google wallet.

Online lennythekad

  • Member
  • Posts: 1133
  • Location: Lichfield
  • GM : 25.01.2023
Re: Cubs/Clarets membership
« Reply #471 on: September 30, 2024, 08:20:15 PM »
The app appears to be up to date. It’s usually fine — my Bayern ticket went into the wallet first time no issues but I’ve just bought Bournemouth tickets and they don’t seem to be going in for whatever reason.

Same here, mate. It was the same for the Everton game. I asked them on Villa Support on X to resend the email. The second one worked fine.

Offline Flamingo Lane

  • Member
  • Posts: 5675
Re: Cubs/Clarets membership
« Reply #472 on: September 30, 2024, 08:21:27 PM »
My Bournemouth ticket will not go into my Google wallet. 'Sorry, something went wrong! Class not found for ticket's population - please check the active designs in Pass Editor' is the message to me from Aston Villa FC.  I have no idea what that means obviously, but it's just all so wearisome.

Offline bri_the_villain

  • Member
  • Posts: 93
Re: Cubs/Clarets membership
« Reply #473 on: October 01, 2024, 11:14:10 AM »
Very strangely, my Bournemouth tickets are now going in to my Apple wallet with no issues at all (both from the app and from the email). Maybe it was just a case of giving a bit of time post purchase.

Thanks for all the responses anyway!

Offline darren woolley

  • Member
  • *
  • Posts: 35135
  • Location: London
  • GM : 12.12.2024
Re: Cubs/Clarets membership
« Reply #474 on: October 01, 2024, 01:59:14 PM »
My Bournemouth ticket will not go into my Google wallet. 'Sorry, something went wrong! Class not found for ticket's population - please check the active designs in Pass Editor' is the message to me from Aston Villa FC.  I have no idea what that means obviously, but it's just all so wearisome.

This as happened to me getting in contact with the ticket office is a joke.

Offline KKAVFC

  • Member
  • Posts: 126
Re: Cubs/Clarets membership
« Reply #475 on: October 13, 2024, 04:44:42 PM »
Anyone had the following error on the ticketing website at all when trying to buy 2 tickets to a WSL game (in this case v Palace on 17/11) ? I am signed in with my fan I.D. & chose 1 adult & 1 under 18 ticket but can't checkout as I need to "assign" 1 of the 2 to someone else (no doubt a fellow member). I found someone on my drop-down list (as I'd had 1 of their tickets assigned to me by them in the past) so tried this but the same error occurred. I've tried different seating areas but still no joy! I have mailed the club to query but might be quicker if someone on here can kindly assist. Cheers

 The quantity of tickets owned by Kilduff, Kevin exceeds limitations.
To resolve, click "Assign Owners" and assign some of the tickets to other owners.
Sorry, you cannot buy any more tickets to event Aston Villa Women v Crystal Palace Women 17/11/2024 14:00.
Sales to this event are limited  to 0 tickets per event per history per item owner.

Offline Accent Guy

  • Member
  • *
  • Posts: 487
  • Location: Mexico City
  • GM : 07.08.2025
Re: Cubs/Clarets membership
« Reply #476 on: October 13, 2024, 04:46:29 PM »
It's been over 4 months now and we still haven't received a thing. We even paid extra for international shipping and sent several emails.

Is 4 months normal to receive your card?

Offline purpletrousers

  • Member
  • *
  • Posts: 2044
  • Location: Luton / East London
  • GM : 25.04.2025
Re: Cubs/Clarets membership
« Reply #477 on: October 13, 2024, 05:04:24 PM »
Anyone had the following error on the ticketing website at all when trying to buy 2 tickets to a WSL game (in this case v Palace on 17/11) ? I am signed in with my fan I.D. & chose 1 adult & 1 under 18 ticket but can't checkout as I need to "assign" 1 of the 2 to someone else (no doubt a fellow member). I found someone on my drop-down list (as I'd had 1 of their tickets assigned to me by them in the past) so tried this but the same error occurred. I've tried different seating areas but still no joy! I have mailed the club to query but might be quicker if someone on here can kindly assist. Cheers

 The quantity of tickets owned by Kilduff, Kevin exceeds limitations.
To resolve, click "Assign Owners" and assign some of the tickets to other owners.
Sorry, you cannot buy any more tickets to event Aston Villa Women v Crystal Palace Women 17/11/2024 14:00.
Sales to this event are limited  to 0 tickets per event per history per item owner.
Do both you and whoever you are allocating to both fit the criteria? General sale is in 24hrs…

Quote
On Sale Dates:

Women's Claret, Villan and Cub Members - Online from 10th October 5pm - Phone from 11th October 9:30am

Season Ticket holders Guests - Online from 10th October 5pm - Phone from 11th October 9:30am

General Sale- Online from 14th October 5pm - Phone from 15th October 9:30am


 


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