collapse collapse

Please donate to help towards the costs of keeping this site going. Thank You.

Recent Topics

Recent Posts

Re: Gordon Cowans by Hopadop
[Today at 09:57:22 PM]


Re: FFP by Risso
[Today at 09:49:37 PM]


Re: Chris Heck - President of Business Operations by Risso
[Today at 09:46:02 PM]


Re: FFP by The Edge
[Today at 09:45:14 PM]


Re: Chris Heck - President of Business Operations by TelfordVilla
[Today at 09:41:43 PM]


Re: Gordon Cowans by FrankyH
[Today at 09:34:28 PM]


Re: Gordon Cowans by dave shelley
[Today at 09:33:06 PM]


Re: Gordon Cowans by markeeeebeeee2005
[Today at 09:23:09 PM]

Follow us on...

Author Topic: Season Tickets 2019/20  (Read 169475 times)

Offline CT

  • Member
  • Posts: 7436
  • Location: Cheltenhamshire lalala
    • http://astonvilla.blogfootball.com/CT
  • GM : 11.02.2024
Re: Season Tickets 2019/20
« Reply #930 on: June 04, 2020, 03:10:36 PM »
Looks like you’ve got until June 14 to ask for a refund. After that, it’s a voucher.

Offline Lastfootstamper

  • Member
  • *
  • Posts: 11370
  • Age: 58
  • Location: Greater Birmingham
  • GM : PCM
Re: Season Tickets 2019/20
« Reply #931 on: June 04, 2020, 03:16:12 PM »
Where have you heard this, CT?

Offline Abbeyfealeavfc

  • Member
  • Posts: 3515
  • GM : 23.03.2023
Re: Season Tickets 2019/20
« Reply #932 on: June 04, 2020, 03:17:09 PM »
Up to 90 days to receive the refund is a long time.

Offline Clampy

  • Member
  • *
  • Posts: 28333
  • Location: warley
  • GM : PCM
Re: Season Tickets 2019/20
« Reply #933 on: June 04, 2020, 03:20:36 PM »
Where have you heard this, CT?

It's on the statement that the club have put out, I've just read it myself. There is link for you to claim your refund.

Offline London Villan

  • Member
  • Posts: 9514
  • Location: Brum
  • GM : 27.05.2019
Re: Season Tickets 2019/20
« Reply #934 on: June 04, 2020, 03:21:55 PM »
Has the Villa site crashed?

Offline Towser

  • Member
  • *
  • Posts: 3551
  • GM : 09.06.2024
Re: Season Tickets 2019/20
« Reply #935 on: June 04, 2020, 03:25:16 PM »
I have just had a email as well stating amount of my refund.

Offline Lastfootstamper

  • Member
  • *
  • Posts: 11370
  • Age: 58
  • Location: Greater Birmingham
  • GM : PCM
Re: Season Tickets 2019/20
« Reply #936 on: June 04, 2020, 03:25:16 PM »
What happened to sending out an email to tell supporters like they said they were going to, then?

Offline London Villan

  • Member
  • Posts: 9514
  • Location: Brum
  • GM : 27.05.2019
Re: Season Tickets 2019/20
« Reply #937 on: June 04, 2020, 03:27:35 PM »
3 months to get your money back.

Offline CT

  • Member
  • Posts: 7436
  • Location: Cheltenhamshire lalala
    • http://astonvilla.blogfootball.com/CT
  • GM : 11.02.2024
Re: Season Tickets 2019/20
« Reply #938 on: June 04, 2020, 03:33:00 PM »
This is very strange.

I’ve received an email straight away. But my refund amount is just for my ST, not my lads, despite it being paid with the same card. He has his own Fan ID but obviously it comes under my umbrella if you like

Anyway, I just looked at the FAQ’s and saw this.....maybe I’m reading it wrong, but it’s seemingly saying you can only  have a refund if you’re not renewing.

Q. I am not planning on renewing my season ticket, can I have a monetary refund?

A. Yes - by completing the online monetary refund request form at https://www.surveymonkey.co.uk/r/FHNCXCM before June 14, 2020, a refund will be made back to the card that was originally used to pay for the season ticket within 90 days.

Q. If I am not renewing, how long do I have to claim a monetary refund?

A. Supporters will have until June 14, 2020 to return the request for a monetary refund. If a supporter does not contact the Club by this date, then they will receive a gift voucher.

Offline PeterWithesShin

  • Member
  • Posts: 67456
  • GM : 17.03.2015
Re: Season Tickets 2019/20
« Reply #939 on: June 04, 2020, 03:37:10 PM »
Quote
Aston Villa announced last week that all impacted supporters will be reimbursed following confirmation the club’s six remaining home matches of the 2019/20 Premier League season are to be played behind closed doors.

Season ticket holders will receive an e-voucher to the equivalent pro-rata’d value of six matches calculated on the price you paid for your season ticket.

This will be sent to the purchaser of the season ticket to the email address on record. This will be sent within 90 days following June 14.

This e-voucher can be used on any future ticketing purchase, including a future season ticket, home league match tickets, stadium tour or other events.

If you would otherwise like to receive a monetary refund, please click the link below to complete the form. This will be processed within 90 days following June 14 and will be refunded to the credit/debit card used to purchase. If this is not possible, a member of our team will get in touch with you to find the best refund method.


https://www.avfc.co.uk/News/2020/06/04/ticketing-reimbursement-details

Offline Mister E

  • Member
  • *
  • Posts: 16583
  • Location: Mostly the Republic of Yorkshire (N)
  • GM : 16.02.2025
Re: Season Tickets 2019/20
« Reply #940 on: June 04, 2020, 03:41:10 PM »
90 days to reimburse is crap.
I'm a STH and have elected to get the money returned to the credit card.

Offline Lastfootstamper

  • Member
  • *
  • Posts: 11370
  • Age: 58
  • Location: Greater Birmingham
  • GM : PCM
Re: Season Tickets 2019/20
« Reply #941 on: June 04, 2020, 03:47:33 PM »
Q. What do I do if I have not any details regarding my season ticket reimbursement?

A. If you have not received details of your pro-rata rebate by June 10, 2020, please contact the Ticket Office

And re. financed tickets
"we will contact those that paid using Zebra finance if they opt for a monetary refund, provided they paid fully"

Offline alanclare

  • Member
  • Posts: 2708
  • Age: 85
  • Location: Sutton Coldfield
  • Went to school in Aston
  • GM : 02.08.2021
Re: Season Tickets 2019/20
« Reply #942 on: June 04, 2020, 03:48:29 PM »
When will next year’s season tickets be on sale? Presumably not until after these games behind closed doors have sorted out our destiny.

Offline Clampy

  • Member
  • *
  • Posts: 28333
  • Location: warley
  • GM : PCM
Re: Season Tickets 2019/20
« Reply #943 on: June 04, 2020, 03:50:51 PM »
90 days to reimburse is crap.
I'm a STH and have elected to get the money returned to the credit card.

It says up to 90 days. It doesn't mean it will actually take that long.

Offline PeterWithe

  • Member
  • *
  • Posts: 8508
  • Location: Birmingham.
  • GM : 12.02.2025
Re: Season Tickets 2019/20
« Reply #944 on: June 04, 2020, 03:56:12 PM »
They dont appear to have included refunds for kids STs bought on adults IDs

Is there 19 games, so total value of STs/19 x 6 = refund?

 


SimplePortal 2.3.6 © 2008-2014, SimplePortal