collapse collapse

Please donate to help keep this site going.

The Fanzine

Heroes & Villains Fanzine

Get your fix of all things Claret & Blue by subscribing to the online version!

* H&V Best Of

Follow us on...

Author Topic: Season Tickets 2019/20  (Read 88508 times)

Offline Dogtanian

  • Member
  • *
  • Posts: 575
  • Location: The Streets of Rage ( Tamworth )
  • GM : 14.08.2020
Re: Season Tickets 2019/20
« Reply #900 on: September 03, 2019, 06:33:27 PM »
There were 340 tickets available at lunch time today, so I expect it will sell out this week.

Online dave.woodhall

  • Moderator
  • Member
  • *
  • Posts: 52533
  • Location: Treading water in a sea of retarded sexuality and bad poetry.
Re: Season Tickets 2019/20
« Reply #901 on: September 03, 2019, 06:39:30 PM »
This is on another thread ……..Its down to the club when/if you can resell

Even though I have not been in touch with the ticket office today, strangely (nudge nudge wink wink) they sent me an email stating the following

"The resale of season tickets for individual matches is only available once the match has sold out, and is entirely at the club's discretion."

I'm not really sure what prompted them to contact me directly today.



So what they said about it being a replacement for Seatwave was a fib?

Offline PeterWithesShin

  • Moderator
  • Member
  • *
  • Posts: 57353
  • Location: B16
  • GM : 17.03.2015
Re: Season Tickets 2019/20
« Reply #902 on: September 03, 2019, 06:42:21 PM »
Not being able to sell your ticket unless it's a sellout is pretty poor, if that is the case.

Offline Abbeyfealeavfc

  • Member
  • Posts: 955
Re: Season Tickets 2019/20
« Reply #903 on: September 03, 2019, 06:47:44 PM »
It is the case according to an unprompted email to me today from the club.

Offline purpletrousers

  • Member
  • *
  • Posts: 1033
  • Location: Luton / East London
  • GM : 18.04.2021
Re: Season Tickets 2019/20
« Reply #904 on: September 03, 2019, 07:53:59 PM »
I was just working from this at the time of purchase




According to the FAQ 1/23rd of the ST value if they sell:
https://www.avfc.co.uk/Tickets/season-tickets/season-tickets-faqs

Quote
Will I be able to sell my seat via a seat resale programme for games I cannot attend?

Supporters have the benefit of being able to sell their seat using the clubs seat resale programme for matches they are unable to attend.

Supporters can list tickets in advance and may receive 1/23rd of the cost of their season ticket back as a BACS payment subject to seat being resold.

More information will be communicated before the new season.

hopefully gets sorted very soon.

That condition (of resale *only* once sold out) wasn't obviously available before sale, so is a bit questionable, especially the advice of 'in advance' as that contradicts the now announced position, eg a sell out on match day/just before KO day doesn't allow anything in advance.

https://tickets.avfc.co.uk/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#resale is the relevant terms & Conditions that are now available (not sure if they were at actual point of sale) of course it's all at the clubs discretion and they can change terms and conditions.

Just for the record pedants, so 80% of 1/19 is  4/95 refund, so about  80p less than the 1/23 should I ever need to sell.

Would have been nice to be clearer in advance but I guess all fair enough, though it all feels like it's just much easier to pass on to someone we know/on here...

On a more positive i think my Dad's Over 65 ST is *relative* a bargain.
Luton where I've moved to eg offer what works out at a 71% discount to elders so my Dad would eg be paying nearly 1.5x what we pay for his ST at Villa which is only 47% of the cost of my adult one, I'd guess one of the better discounts.

Offline chrisw1

  • Member
  • *
  • Posts: 3618
  • GM : 20.08.2020
Re: Season Tickets 2019/20
« Reply #905 on: September 03, 2019, 08:10:16 PM »
To be honest I can understand why they don't want to resell already sold season tickets when they have their own tickets available.  I just think they should have been more up font about the process.

The Rewards points are a complete mess at the moment too (incorrect points allocated, not sending pin numbers etc), as is getting any response from the support team.  I'd obvioulsy prefer them to get things right on the pitch first, but their back of house really does leave a lot to be desired at the moment.

Offline devilla

  • Member
  • Posts: 2278
  • GM : Nov, 2012
Re: Season Tickets 2019/20
« Reply #906 on: September 03, 2019, 08:11:19 PM »
Anybody still not got their Claret membership card yet? I paid for mine on 19th July and still had nothing. Pretty piss poor I think.

Offline amfy

  • Member
  • *
  • Posts: 3641
  • Location: L7
  • GM : 24.06.2020
Re: Season Tickets 2019/20
« Reply #907 on: September 03, 2019, 09:37:08 PM »
I got my nephew’s cubs membership today, but still waiting for Mr amfy’s claret one.

Offline Abbeyfealeavfc

  • Member
  • Posts: 955
Re: Season Tickets 2019/20
« Reply #908 on: September 03, 2019, 09:55:35 PM »
Changing the basis at which they operate the re-sale option is their prerogative I guess, but does not present the ticket office in a good light especially when they start using the word “discretion” to people who paid their money upfront.
Then again supporters have discretion as to whether they buy drinks/food around the ground or a match day programme or a replica kit.
On the subject of the claret membership, my daughter is still awaiting hers bought end of June, early July. I sent an email about this on 9th August after previous contacts and their reply came through recently...

“We are very sorry for the delays in sending out membership cards. Unfortunately, we have had problems with printing the cards due to the unprecedented demand we have experienced. The matter is being resolved imminently and the membership packages are being compiled and dispatched in the coming days”




Offline Villa75

  • Member
  • Posts: 1033
Re: Season Tickets 2019/20
« Reply #909 on: September 03, 2019, 11:02:07 PM »
So. In that case, the club have had an "unprecedented" amount of money off of people.

How bloody difficult is it to register and print out a few thousand cards?

Offline Sdwbvf

  • Member
  • Posts: 101
Re: Season Tickets 2019/20
« Reply #910 on: September 04, 2019, 10:32:16 PM »
I haven't retrieved my card from my wallet once in the last two years of membership. It will be useful if you want the virgin trains discount though. I can't imagine there would be enough points in buying stuff on the card to make it particularly worthwhile but I may be wrong on that.

Offline Ad@m

  • Member
  • *
  • Posts: 8607
  • GM : 07.03.2021
Re: Season Tickets 2019/20
« Reply #911 on: September 04, 2019, 10:43:44 PM »
My lad's Cubs card came through this week...with his first name spelt in all lower case letters.

Great start Villa!

Offline chrisw1

  • Member
  • *
  • Posts: 3618
  • GM : 20.08.2020
Re: Season Tickets 2019/20
« Reply #912 on: September 08, 2019, 05:08:38 PM »
Resale is now open for West Ham

Offline AlexAlexCropley

  • Member
  • Posts: 2942
  • Location: DY9
Re: Season Tickets 2019/20
« Reply #913 on: September 08, 2019, 05:14:26 PM »
Resale is now open for West Ham
Where can I find this?

Offline Villa Lew

  • Member
  • *
  • Posts: 1918
  • GM : 16.08.2020
Re: Season Tickets 2019/20
« Reply #914 on: September 08, 2019, 06:26:37 PM »
Resale is now open for West Ham
Where can I find this?
Just go into the ticket office site and click on your name and you're into the site.

 


SimplePortal 2.3.6 © 2008-2014, SimplePortal