But one thing that really annoys me (and I appreciate some will see this as a minor point) is the fact that you are still not allowed to keep the top on your bottle of water or pop, so instead have to constantly hold it, without a lid. Upon entering VP this season my 9 year old son had a bottle of water taken from his back pack and the lid removed (rendering it worthless unless he wanted to down it in one or hold it all afternoon). I took this up with the steward who said it’s in case the full bottle gets used as a missile! FFS it’s no longer the 80s, and this was the North Stand upper! And I can vouch from experience that most other clubs no longer enforce this rule.
I echo the frustrations around catering, and every customer being served (painfully slowly) by two staff members. But one thing that really annoys me (and I appreciate some will see this as a minor point) is the fact that you are still not allowed to keep the top on your bottle of water or pop, so instead have to constantly hold it, without a lid. Upon entering VP this season my 9 year old son had a bottle of water taken from his back pack and the lid removed (rendering it worthless unless he wanted to down it in one or hold it all afternoon). I took this up with the steward who said it’s in case the full bottle gets used as a missile! FFS it’s no longer the 80s, and this was the North Stand upper! And I can vouch from experience that most other clubs no longer enforce this rule.
Another one banging the drum ref catering in the Upper Doug.What review is undertaken with the supplier or internally if not outsourced regarding the catering provision? Surely they can’t see it as a successful operation when many potential customers just can’t be bothered to spend the money they were willing to? 1) the range of goods is underwhelming 2) the kids behind the counter in the main have absolutely nothing going on betw the ears whilst serving, appreciate that it is minimum wage but surely there is a standard expected beyond just turning up 3) the concourse is obv very congested have any efforts been put in to investigate some type of snaked barriers to give the queue some order and allow others to move past the queue 4) on a similar note there are loads of stewards in the stand before the game / half time might it be useful to deploy some of them moving people away from catering outlets once they have purchased.Also, 4g - talking to some seems Vodafone is ok, I know O2 is pointless even taking phone in - any plans to bring others on board?Sign we won one...had to find something to moan at :-)
Can we jet wash the North and paint the train station?
Quote from: Gareth on November 06, 2018, 12:58:38 AMAnother one banging the drum ref catering in the Upper Doug.What review is undertaken with the supplier or internally if not outsourced regarding the catering provision? Surely they can’t see it as a successful operation when many potential customers just can’t be bothered to spend the money they were willing to? 1) the range of goods is underwhelming 2) the kids behind the counter in the main have absolutely nothing going on betw the ears whilst serving, appreciate that it is minimum wage but surely there is a standard expected beyond just turning up 3) the concourse is obv very congested have any efforts been put in to investigate some type of snaked barriers to give the queue some order and allow others to move past the queue 4) on a similar note there are loads of stewards in the stand before the game / half time might it be useful to deploy some of them moving people away from catering outlets once they have purchased.Also, 4g - talking to some seems Vodafone is ok, I know O2 is pointless even taking phone in - any plans to bring others on board?Sign we won one...had to find something to moan at :-)If they poured a load of pints of beer 10 minutes before half time , you wouldn't have to wait for ages in the queue . I am sure it would speed up the operation , and it's a simple thing to do.