Quote from: Alex77 on November 07, 2016, 09:45:36 PMQuote from: dave.woodhall on November 07, 2016, 07:09:28 PMQuote from: Alex77 on November 07, 2016, 06:32:01 PMQuote from: dave.woodhall on November 07, 2016, 04:54:32 PMQuote from: cannock villa on November 07, 2016, 03:45:17 PMTo be fair, I've bought all my tickets off Seatwave this season, even when you add the extra charges, its still cheaper than direct from the clubThat's not the point. When you buy something costing £12 you should expect to pay £12, not £22.But you're not just buying something for £12, you're buying something for £12 and a service. A service that includes somebody manning the help desk! It's a business not a charity! And there in a nutshell is why companies get away with these scams. They take a cut of the buying price, add a booking fee, now another six quid 'handling'. If I buy £12 of groceries from Tesco I expect to pay £12, not hand over another ten for the service of being sold them. That's not a great analogy. With your shopping with Tesco, you are still paying for 'handling', it's just hidden in the cost of the product. It's an absolutely perfect analogy. Both companies are selling a commodity, yet you believe that Seatwave are selling something extra, namely this spurious 'service' and are therefore entitled to add a swingeing extra cost.
Quote from: dave.woodhall on November 07, 2016, 07:09:28 PMQuote from: Alex77 on November 07, 2016, 06:32:01 PMQuote from: dave.woodhall on November 07, 2016, 04:54:32 PMQuote from: cannock villa on November 07, 2016, 03:45:17 PMTo be fair, I've bought all my tickets off Seatwave this season, even when you add the extra charges, its still cheaper than direct from the clubThat's not the point. When you buy something costing £12 you should expect to pay £12, not £22.But you're not just buying something for £12, you're buying something for £12 and a service. A service that includes somebody manning the help desk! It's a business not a charity! And there in a nutshell is why companies get away with these scams. They take a cut of the buying price, add a booking fee, now another six quid 'handling'. If I buy £12 of groceries from Tesco I expect to pay £12, not hand over another ten for the service of being sold them. That's not a great analogy. With your shopping with Tesco, you are still paying for 'handling', it's just hidden in the cost of the product.
Quote from: Alex77 on November 07, 2016, 06:32:01 PMQuote from: dave.woodhall on November 07, 2016, 04:54:32 PMQuote from: cannock villa on November 07, 2016, 03:45:17 PMTo be fair, I've bought all my tickets off Seatwave this season, even when you add the extra charges, its still cheaper than direct from the clubThat's not the point. When you buy something costing £12 you should expect to pay £12, not £22.But you're not just buying something for £12, you're buying something for £12 and a service. A service that includes somebody manning the help desk! It's a business not a charity! And there in a nutshell is why companies get away with these scams. They take a cut of the buying price, add a booking fee, now another six quid 'handling'. If I buy £12 of groceries from Tesco I expect to pay £12, not hand over another ten for the service of being sold them.
Quote from: dave.woodhall on November 07, 2016, 04:54:32 PMQuote from: cannock villa on November 07, 2016, 03:45:17 PMTo be fair, I've bought all my tickets off Seatwave this season, even when you add the extra charges, its still cheaper than direct from the clubThat's not the point. When you buy something costing £12 you should expect to pay £12, not £22.But you're not just buying something for £12, you're buying something for £12 and a service. A service that includes somebody manning the help desk! It's a business not a charity!
Quote from: cannock villa on November 07, 2016, 03:45:17 PMTo be fair, I've bought all my tickets off Seatwave this season, even when you add the extra charges, its still cheaper than direct from the clubThat's not the point. When you buy something costing £12 you should expect to pay £12, not £22.
To be fair, I've bought all my tickets off Seatwave this season, even when you add the extra charges, its still cheaper than direct from the club
Actually, the better analogy would have been buying Tesco shopping online for delivery - at which point you would have been paying a service fee.
Still can't see what the fuss is over, on my last game against Fulham, I bought a ticket from Seatwave for £25.00 in Trinity Road B2 block for £25.00. The cost direct from Villa was £33.00, so I know where I will keep buying my tickets from.
Please donate to help towards the costs of keeping this site going. Thank You.
Author
Topic: Increased prices (Read 10749 times)
