People Lining Up To Take Pot Shots.

[JD]

Micah Richards shows passion? When was that?

When he was offered biscuits, especially bourbons.

[kippaxvilla2]

Micah Richards shows passion? When was that?

When he was offered biscuits, especially bourbons.

Well he was laughing like a passionate hyena whilst playing Bad Santa.

[LeeB]

I take it that due to the fact she's working at the time she hasn't actually seen Richards play?

[Ads]

Or Sherwood/Lambert manage?

[Legion]

She's becoming a bit of a joke.

[bertlambshank]

I wish our midfield would learn from this and take a few more pot shots.

[aj2k77]

Westwood's shots are like goal kicks.

[The Man With A Stick]

Well if she said we should have stuck with Sherwood, she must be right.  Shows what we know.

[kippaxvilla2]

She appears to be basing her opinions on whether or not senior staff say 'hi there' to her as they walk into Reception.

[dave.woodhall]

She appears to be basing her opinions on whether or not senior staff say 'hi there' to her as they walk into Reception.

Which makes me wonder whether something that should have happened years ago is finally happening. Villa Park has always been a very nice, easy place to work. Neutral commentators often talk about the happy, friendly family atmosphere. I wonder if one of the few things Tom Fox has got right is to have shook that up and got staff to do the job they're paid to do.

[andyh]

She appears to be basing her opinions on whether or not senior staff say 'hi there' to her as they walk into Reception.

Which makes me wonder whether something that should have happened years ago is finally happening. Villa Park has always been a very nice, easy place to work. Neutral commentators often talk about the happy, friendly family atmosphere. I wonder if one of the few things Tom Fox has got right is to have shook that up and got staff to do the job they're paid to do.

So, were we doing better overall as a club when it was a happier place to work?
Making a place 'less happy' doesn't necessarily equal getting something right.

[JUAN PABLO]

Get her in as manager. Nothing would suprise me with this club

[LeeB]

In my line of work I tend to have to work closely with receptionists, and whilst the majority are lovely people, there a some that firmly believe that because they are the face of the company, then they are the most important.
Another thing I've noticed down the years is the fear of change, and how petty and unreasonable it makes people. In my case the only change was that they will be using a newer, better telephone, but you'd think I was asking them to come to work naked.

[pbavfckuwait]

Or is it a case Dave of him being so far removed from reality that he believes people who work for AVFC do not deserve the courtesy of senior people being polite, a good morning or good afternoon costs nothing and by not doing it, does not reflect a well run football club, more of a them and us attitude and unhappy staff normally show that when dealing with their customer base.

[Dave]

In my case the only change was that they will be using a newer, better telephone, but you'd think I was asking them to come to work naked.

But then again, it was an "to only be used while naked" telephone.