Fees

[stuart445]

If you don't like the fees choose the finance plans as I have done the 9 month 0% interest plan and I haven't been charged either a transaction fee or activation fee.

Did that, admittedly online, and got charged both.

That's weird as I looked at the invoice and I didn't get charged.

[stuart445]

If you don't like the fees choose the finance plans as I have done the 9 month 0% interest plan and I haven't been charged either a transaction fee or activation fee.

Why should you have to choose anything in order to avoid an unnecessary charge?

You shouldn't but that's the way it is sadly so it's a case of 3 options: 1) pay in full with the Fee added on 2) 9 month interest free with no Fee and 3) don't buy a season ticket.

It's wrong but no amount of moaning is going to make it go away.

[Dominic22]

My renewal was done using the 9 month credit option and was charged the "activation fee" and transaction fee

[dave.woodhall]

If you don't like the fees choose the finance plans as I have done the 9 month 0% interest plan and I haven't been charged either a transaction fee or activation fee.

Why should you have to choose anything in order to avoid an unnecessary charge?

You shouldn't but that's the way it is sadly so it's a case of 3 options: 1) pay in full with the Fee added on 2) 9 month interest free with no Fee and 3) don't buy a season ticket.

It's wrong but no amount of moaning is going to make it go away.

Not necessarily. That £2 booking fee was scrapped last season because enough of us complained.

[PeterWithesShin]

I think that was only for cash purchases Dave. You still get stiffed £2 when paying by card.

[stuart445]

If you don't like the fees choose the finance plans as I have done the 9 month 0% interest plan and I haven't been charged either a transaction fee or activation fee.

Why should you have to choose anything in order to avoid an unnecessary charge?

You shouldn't but that's the way it is sadly so it's a case of 3 options: 1) pay in full with the Fee added on 2) 9 month interest free with no Fee and 3) don't buy a season ticket.

It's wrong but no amount of moaning is going to make it go away.

Not necessarily. That £2 booking fee was scrapped last season because enough of us complained.

Very strange I've checked several times now and I haven't been charged either.  Maybe you don't get charged either if you've been a season ticket holder for many years.

[PeterWithe]

When renewing my ST I was charged £2 transaction fee and would have been charged another £2 as  a card fee if I didnt pay cash.

As someone else mentioned I very nearly scrapped the purchase for that couple of quid, blatant piss take of the fans the club should really be looking after.

[amfy]

....or put another way, why do they need to add charges when you are paying the full amount, when they can manage not to when they are setting up a finance plan?

I didn't incur charges because I got the finance plan, and if I had, £4 was hardly going to break the bank when I was already spending £430, but bizarre little charges like this are an irritation when the club need not to be irritating.

My season ticket has been the same price for about 5 years now, it really shouldn't be beyond them to be able to put a positive spin on that, even if they did have to put it up by £5, but a £2 drip drip landing on top just feels like wringing every last penny out of you.

[Clampy]

Hang on a second, I thought this was just about the £2 card charge. What's this 'activation fee'?

[Richard E]

Hang on a second, I thought this was just about the £2 card charge. What's this 'activation fee'?

The other £2 you get screwed for on renewal.

[CJ]

I renewed by credit card over the phone and 'only' got stung £2 transaction charge. No 'activation' fee

[AVH87]

Robbing an extra £4 out of loyal fans.

I didn't technically renew my ST this year as I'm sitting somewhere else in the ground, which meant I didn't have to pay a transaction fee or renewal fee, which goes to show they don't need to charge either.

Does this make new season tickets cheaper than renewals?

Surely that can't possibly be so.

Bizarrely this is the case. You avoid the 'renewal fee' if you are a first time buyer. Not sure why I didn't get charged the transaction fee though, as I paid on credit card online, maybe this only applies to debit cards or certain cards?

[joe_c]

I renewed on Saturday over the phone and paying over nine months and there's no sign of being charged either the transaction or renewal fee. The irony being, I only phoned up as the ticket office in town was closed and I was going to do it in person which I'm sure would have probably seen me having to pay the extra.

[Brend'Watkins]

I was only charged the £2.00 card fee (debit card) which I reluctantly payed.  We'd be reverting back to cash if every card sale commanded this fee.  I know the Ryanairs of this world charge  £5.00 for credit card transactions but no charge for debit card.  Why do the club feel it acceptable to make a charge for all card transactions?  I can understand a charge for credit card fees but debit transaction doesn't carry a fee..or does it?

[PeterWithe]

I was only charged the £2.00 card fee (debit card) which I reluctantly payed.  We'd be reverting back to cash if every card sale commanded this fee.  I know the Ryanairs of this world charge  £5.00 for credit card transactions but no charge for debit card.  Why do the club feel it acceptable to make a charge for all card transactions?  I can understand a charge for credit card fees but debit transaction doesn't carry a fee..or does it?

20p per transaction for my machine.

Seems there has been a lot of different interpretations of their own rules, I paid cash and the £2 renewal fee.