What info is required to get copies of the tickets from the Ticket Office?
My Hull tickets haven't arrived or been flagged as sent so a little concerned
When I collected them from VP in the past I just had to give the name, and possibly address. Just take something official with your name and address on to be on the safe side. Log into your Viagogo account, click on "My account" and then "purchases". It should have info on your ticket there including how to contact them. When did you buy it, as you have to collect if bought close to the game.
Bizarrely, I noticed today that it costs an extra £3 to collect a Viagogo ticket from the ticket office on match day than it does for it to be posted.