I was in the shop in town earlier buying my ST. I can confirm that they have a notice up saying all ticket purchases are now subject to a £2 booking fee. That is per transaction not per ticket. Even if paying cash in person. It didn't apply to my ST though.
Quote from: PeterWithesShin on August 02, 2013, 03:20:42 PMI was in the shop in town earlier buying my ST. I can confirm that they have a notice up saying all ticket purchases are now subject to a £2 booking fee. That is per transaction not per ticket. Even if paying cash in person. It didn't apply to my ST though. Paying a booking fee if paying by cash is ridiculous, especially if you're given the ticket there and then.
Quote from: Clampy on August 02, 2013, 03:26:00 PMQuote from: PeterWithesShin on August 02, 2013, 03:20:42 PMI was in the shop in town earlier buying my ST. I can confirm that they have a notice up saying all ticket purchases are now subject to a £2 booking fee. That is per transaction not per ticket. Even if paying cash in person. It didn't apply to my ST though. Paying a booking fee if paying by cash is ridiculous, especially if you're given the ticket there and then. EU/UK regulations is the reason they mention. Could stop a few people buying tickets were money is very tight.
Not fair not fair mine are not here yet ...end of stampy feet tantrum , I will just have to be patient I guess
All of Villa's ticket and event bookings will now be subject to a standard £2 booking fee, regardless of how you purchase.This is due to the implementation of the new Consumer Protection (Payment Surcharges) Regulations 2012.This booking fee will apply to all match, travel and event tickets, as well as bookings for stadiumtours and soccer schools.That is whether you are paying by credit/debit card, cash or cheque.However, this booking fee will only apply once during your transaction.This means that whether you buy one ticket or twenty tickets during the same booking, you will still pay just £2.The standard £2 booking fee will come into effect on all bookings made through Villa Consumer Sales on Thursday August 1 and will apply to any booking via the ticket office, city centre store, phone lines or the online ticket office.For further information on the Consumer Protection (Payment Surcharges) Regulations 2012, please click here.
Quote from: PeterWithesShin on August 02, 2013, 03:27:34 PMQuote from: Clampy on August 02, 2013, 03:26:00 PMQuote from: PeterWithesShin on August 02, 2013, 03:20:42 PMI was in the shop in town earlier buying my ST. I can confirm that they have a notice up saying all ticket purchases are now subject to a £2 booking fee. That is per transaction not per ticket. Even if paying cash in person. It didn't apply to my ST though. Paying a booking fee if paying by cash is ridiculous, especially if you're given the ticket there and then. EU/UK regulations is the reason they mention. Could stop a few people buying tickets were money is very tight.That sounds like a 'health and safety' type excuse - better to blame the government than own up to your own silly policy. I'd love to actually see these EU/UK regulations they're referring to as I can't imagine they say you must charge £2 per transaction when selling football tickets.
On the OS. http://www.avfc.co.uk/page/NewsDetail/0,,10265~3332938,00.htmlQuoteAll of Villa's ticket and event bookings will now be subject to a standard £2 booking fee, regardless of how you purchase.This is due to the implementation of the new Consumer Protection (Payment Surcharges) Regulations 2012.This booking fee will apply to all match, travel and event tickets, as well as bookings for stadiumtours and soccer schools.That is whether you are paying by credit/debit card, cash or cheque.However, this booking fee will only apply once during your transaction.This means that whether you buy one ticket or twenty tickets during the same booking, you will still pay just £2.The standard £2 booking fee will come into effect on all bookings made through Villa Consumer Sales on Thursday August 1 and will apply to any booking via the ticket office, city centre store, phone lines or the online ticket office.For further information on the Consumer Protection (Payment Surcharges) Regulations 2012, please click here.The "click here" link takes you to Click here