Hi GeneralI hope you're well down the road to recovery and feeling good?I have a little gripe about the merchandise department. I'd like to order some things and I sent an email on Tuesday, requesting availability. I received an email to say that somebody would contact me in due course. They've had the best part of 3 working days to respond but no joy? I even sent a reminder email, which received no reply. NB I'm not after the new kit, as I realise they're not out for a while.Please can you advise how I may best proceed? Many thanks.
General,I've had a fairly disenchanting 2010 following my beloved team. No new blood in Jan again meaning players ran out of steam...again, the manager not using his squad that HE assembled, no new blood so far this summer only transfer activity is our star player wanting out...now i read our home kit not available for purchase until mid September!!! what on earth is going on? what other clubs have to wait a full 4 weeks after the start of the season to purchase a new shirt? I would have thought at least our commercial department could sort this out, nike sponsor Man U and theirs was out weeks ago!!!
General Krulak here:2. A quick comment about the kit...although I am sure all of you are wise enough to understand what has taken place. Simply put, we had been approached by a kit sponsor and went through some lengthy negotiations until the new partnership was formed. The timing was not exactly perfect (OBVIOUSLY) but for the long run, we felt that this new partnership was important to the Club. Nike needs a certain amount of time to produce the kit...and are responding in the timeframe we understood it would respond. We are not the only Club who is late...Spurs are also in a similar situation.
Hi general , I bought a villa sekonda watch last year from the villa direct clubs official website and it was of course water resistant and expensive, today I took it to a jeweller to change the battery as it has stopped only to be told "sorry the watch is water damaged and will not work ". I've only used it for showers and washing up, I am very unhappy that I have now lost all that money buying a product which clearly wasn't what it was advertised and sold as.Even says water resistant on it , I still have the presentation box but not the reciept, is there anything I can do about this general as I am very angry- it was not cheap either!