Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Heroes Discussion => Topic started by: Dominic22 on April 16, 2017, 10:40:50 AM

Title: Ticket office lost fulham tickets...
Post by: Dominic22 on April 16, 2017, 10:40:50 AM
Apologies for stating the thread here.

I have just looked and for the life of me I cant find the Fulham tickets. I think I had them but at this point I cant recall. We are away scheme members so our 3 just appear.

THe ticket office is closed today and Monday.... any idea if it can be sorted.

Title: Re: Ticket office lost fulham tickets...
Post by: Scratchins on April 16, 2017, 10:59:04 AM
The only thing that I can suggest is that, if you have an online account, check that you have paid for the tickets, take a screen print if you are able to and take it along to put yourself at the mercy of the Fulham ticket office. Hope this helps.
Title: Re: Ticket office lost fulham tickets...
Post by: UK Redsox on April 16, 2017, 11:57:36 AM
Try Tweeting https://twitter.com/avfcsupport

Someone might be monitoring that
Title: Re: Ticket office lost fulham tickets...
Post by: wittonwarrior on April 16, 2017, 04:34:37 PM
The only real option would be to go to the Fulham Ticket office and ask  them to contact the Villa from there.  I had a problem in the Sherwood game at Tottenham a couple of years back and managed to secure a duplicate ticket.
Title: Re: Ticket office lost fulham tickets...
Post by: spangley1812 on April 16, 2017, 04:44:22 PM
There should be an away ticket office, go there and explain what has happened and they will contact Villa and you should get dupe tickets
Title: Re: Ticket office lost fulham tickets...
Post by: sirlordbaltimore on April 16, 2017, 07:07:10 PM


Will they be able to contact anyone at our end on a bank holiday though ?

I'd suggest tweeting the Dr's right hand man
Title: Re: Ticket office lost fulham tickets...
Post by: spangley1812 on April 16, 2017, 07:10:16 PM
Yes there will be someone @ home with a laptop that has access to all the sales that we have made

Or we have emailed them all the sales details .ie seat numbers
Title: Re: Ticket office lost fulham tickets...
Post by: Dominic22 on April 16, 2017, 07:28:49 PM
Thanks.

I will head down there early and try and sort it at there ticket office. 

I will give them a bell before I leave but the customer service number today was out of order. Only ticketmaster who  could not help.

As a last resort I will just buy some more down there if that is possible.  As Fulham is one of my favourite grounds and having travelled up and down the country this year I don't want to miss this one...
Title: Re: Ticket office lost fulham tickets...
Post by: in exile on April 18, 2017, 04:03:30 PM
Does anyone know if there is a email address to send to about ticket sale problems?
I can't find one anywhere
Title: Re: Ticket office lost fulham tickets...
Post by: spangley1812 on April 18, 2017, 05:06:31 PM
Does anyone know if there is a email address to send to about ticket sale problems?
I can't find one anywhere

Try e-mailing consumersales@avfc.co.uk
Title: Re: Ticket office lost fulham tickets...
Post by: in exile on April 18, 2017, 05:10:44 PM
Does anyone know if there is a email address to send to about ticket sale problems?
I can't find one anywhere

Try e-mailing consumersales@avfc.co.uk

Fantastic, thank you
Title: Re: Ticket office lost fulham tickets...
Post by: Scratchins on April 19, 2017, 07:48:16 AM
Did you get into the game Dominic22?
Title: Re: Ticket office lost fulham tickets...
Post by: Holte L2 on April 19, 2017, 10:18:26 AM
Does anyone know if there is a email address to send to about ticket sale problems?
I can't find one anywhere

Try e-mailing consumersales@avfc.co.uk

Fantastic, thank you

ticketsales@avfc.oc.uk has worked for me in the past.
Title: Re: Ticket office lost fulham tickets...
Post by: in exile on April 19, 2017, 11:03:41 AM
Thanks for that.
You so you know, the consumersales addy doesn't work but thank you
Title: Re: Ticket office lost fulham tickets...
Post by: villa `cross the mersey on April 19, 2017, 11:38:03 AM
I am just trying to let them know my e-mail address has changed and am asking them to change it so I can still order tickets online - its catch 22 - because they do not recognise my e-mail address I can not change my password and cant therefore order tickets - technology is great isn`t it ?
Since changing internet provider and therefore e-mail address I have had all kinds of problems - someone on here will probably tell me that at the click of a button I can let everyone know without any hassle whatsoever - I would give `em a call but I suspect  the lines are busy :) 
Title: Re: Ticket office lost fulham tickets...
Post by: amfy on April 19, 2017, 12:05:15 PM
I used my own email address to register my husband for Villa cash when we were working up a booking history for his Wembley tickets.
Then this season it seems they suddenly thought I was him. All my ticket news was addressed to him, and when I tried to buy tickets online, it would default to his account, even with my password info.

I gave the ticket office a ring and they sorted it in about 20 seconds.
Title: Re: Ticket office lost fulham tickets...
Post by: villa `cross the mersey on April 19, 2017, 04:06:13 PM
Cheers amfy - I will give them a call
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