Heroes & Villains, the Aston Villa fanzine
Heroes & Villains => Tickets & Travel => Topic started by: Derry Villain on September 03, 2024, 10:22:31 AM
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Has it been confirmed when theses will go on sale? I have flights and hotel booked just waiting on a ticket. I am a member so get some sort of priority access.
Thanks in advance.
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For which matches? All four?
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I will be coming to all 4.
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Tomorrow, I believe.
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Can't reserve my seat for the Bayern home game as the option doesn't appear on the website.
Tried the link via the email sent by Villa which also doesn't work.
Any ideas?
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This is what I did
Go to Villa web page
Click on little figure icon in top right
Click on Manage Account
Choose ticketing from menu
Hover over Tickets and select Men's Team Home Tickets
Bayern option should appear
Hope this helps
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Thanks very much for your help, got the option up eventually but my seat is not listed so I will have to ring them up and find out why I can't buy my seat ticket.
Will keep you posted as to the outcome.
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Good grief, how hard is that eventually sorted it via the website as the ticketing phone line is too busy to accept calls.
I can't see me doing this again, they are killing the enjoyment I used to get by going down the Villa!
Thanks again Holte for putting me on the right path!
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Good grief, how hard is that eventually sorted it via the website as the ticketing phone line is too busy to accept calls.
I can't see me doing this again, they are killing the enjoyment I used to get by going down the Villa!
Thanks again Holte for putting me on the right path!
No problem! Have you linked your fan ID to your Digital Account? I found that once I'd followed the steps to get the tickets a few times it became easier. Good luck for next time - if there is a next time!
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Are we being sent digital tickets or are they being uploaded to the digital ticket in the wallet on Smartphones?
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I think it's just going to be a urine check at the turnstile.
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Are we being sent digital tickets or are they being uploaded to the digital ticket in the wallet on Smartphones?
I had an email within a few minutes of buying my ticket and that had a link to download the ticket to my wallet
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I saw a chart detailing when Bayern tickets go on sale to which categories etc and foolishly failed to take a screen shot.
Anyone have it? I’m a claret member who attended the conference home games last year.
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I saw a chart detailing when Bayern tickets go on sale to which categories etc and foolishly failed to take a screen shot.
Anyone have it? I’m a claret member who attended the conference home games last year.
Tomorrow at 9.30am Percy.
From the ticketing site
Claret, Villan & Cubs Members who attended a UEFA Europa Conference League game at Villa Park in the 2023-24 season - From Tuesday 10 September 9.30am
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I saw a chart detailing when Bayern tickets go on sale to which categories etc and foolishly failed to take a screen shot.
Anyone have it? I’m a claret member who attended the conference home games last year.
Tomorrow at 9.30am Percy.
From the ticketing site
Claret, Villan & Cubs Members who attended a UEFA Europa Conference League game at Villa Park in the 2023-24 season - From Tuesday 10 September 9.30am
Thanks mate, much appreciated.
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Just in case anyone else is having the same issue, the Bayern game didn't appear in the 'Home Tickets' section to purchase tickets for me until I'd logged in to my account on the site (as a Claret member with Conference history last season).
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Due to a monumental cock up I couldn’t get Bayern tickets and I refuse to pay for GA+. If anyone knows of 2 spares, ideally adult and U21 but happy to take anything, please get in touch.
Thanks!
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I would keep an eye out on it because I suspect there will be some people who have been issued one from the cup scheme who didn't realise they'd opted in or who have changed their minds after the pricing.
So you may get some returned over the next few days.
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Paid and received my digital ticket which it seems that I have to download it to my mobile - why?
I refuse to be dictated too, I am not senile yet and I don't identify as a sheep!
I have requested another option from Villa, perhaps a physical ticket (now that would be nice)?
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I've got a plastic season ticket card. i have received an electric letter with something to upload to a phone I do not have. Here comes two hours trying to sort this out with (the usually helpful once you can talk to them)ticket office.
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I am still awaiting my physical season ticket which they seem extremely reluctant to send to me although they have said twice that they will send it that same day.
It looks like I will be queuing at the ticket office on Saturday again to get a physical ticket to queue again to get in and miss the start of the game, wonderful!
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Finally received my physical season ticket.
Still awaiting a response regarding my Bayern Munich ticket.
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I’m looking to take my lad to the Bologna game, he is member but didn’t go to any CL matches last year as it didn’t fall right, this game is during his half term, so would like to surprise him with this, I am eligible before him as being a member and going to previous CL and The Bayern game, but don’t want to risk waiting to the next window, does anyone have an eligible under 18 reference that won’t be attending that I could use for this??
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Bologna tickets on sale today at the same price as Munich (?) Those in the automatic cup scheme will see money out of their accounts today apparently.
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Hmm this ticket system is awful.
I'm in the Champions League cup scheme. My mate who sits next to me has been charged for his ticket, but I haven't. The window to buy your seat is open, but when I go on mine says it's in reserve and asks me to confirm it. When I click confirm it puts mine and my mate's into my basket and tries to get me to pay.
So do I have a ticket or not? Why can I now pay again for my mate's ticket when his account has been charged? And why haven't I been charged when my ticket is now actually on sale?
It beggars belief.
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Hmm this ticket system is awful.
I'm in the Champions League cup scheme. My mate who sits next to me has been charged for his ticket, but I haven't. The window to buy your seat is open, but when I go on mine says it's in reserve and asks me to confirm it. When I click confirm it puts mine and my mate's into my basket and tries to get me to pay.
So do I have a ticket or not? Why can I now pay again for my mate's ticket when his account has been charged? And why haven't I been charged when my ticket is now actually on sale?
It beggars belief.
I'm in the cup scheme also; obviously it isn't working properly.
It has been kind enough to reserve my seat; but just had to buy it manually.
Thought it would take the hassle out of buying tickets.
Will buy them on a game by game basis, next time.
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There's now a section on your ticketing profile on the website called Ticket Scheme.
When I go on that, it shows mine and my mate's cup scheme entry. If I click mine and then the 'Tickets' button, it shows my Bayern Munich ticket as 'Fulfilled' and my Bologna ticket as 'Reserved (with pay info)'.
So despite being able to go and buy both mine and my mate's still, it does look like they're reserved and going to be processed.
I hope. :-[
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Anyone else in the cup scheme not been debited ? I'm assuming I'll now need to actually go in and pay for my tickets. Not a problem in itself but not what happened for the BM game when I was debited automatically.
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My payment for Bologna had just shown as pending on my bank account. It looks like they are being processed in batches.
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If anyone can assist with a ticket for Bayern game for daughters boyfriend please let me know. Ideally with us lower holte but beggars can’t be choosers etc.
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My payment for Bologna had just shown as pending on my bank account. It looks like they are being processed in batches.
Yeah mine too now thanks.
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Mine has been taken, also.
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Mine has been taken too and, if it like the Bayern game, we should get an e-mail with the e-tickets on by the end of the week.
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If anyone needs 2 tickets together for Bayern as i type this there are 2 available in M1.
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If anyone needs 2 tickets together for Bayern as i type this there are 2 available in M1.
There’s a few in the holte end also. Still after one for daughter boyfriend he went to league games last year but not conference games so ineligible which is a pain.
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Has anyone successfully bought their season ticket seat through the website for Bologna? I follow the link, sign in and then my ticket is not listed as available??
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Has anyone successfully bought their season ticket seat through the website for Bologna? I follow the link, sign in and then my ticket is not listed as available??
I had issues to start with for Bayern tickets but this time it went through with no problems.
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Has anyone successfully bought their season ticket seat through the website for Bologna? I follow the link, sign in and then my ticket is not listed as available??
Yep all worked fine for me.
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Looks like the email saying last chance by 5.00pm "today" was sent out Friday morning and the window closed Thursday at 5.00pm.
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Looked like there were still a lot of tickets available for Bologna this morning
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Looked like there were still a lot of tickets available for Bologna this morning
That’s not a good sign now it’s pasta the deadline.
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Any other non ST holders who have received an email with links to download their Bayern tickets that don't work? This was sent on day of purchase and makes it clear it isn't your ticket. Well where is the ticket then??
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Is it a PDF at the bottom of the email?
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Looked like there were still a lot of tickets available for Bologna this morning
That’s not a good sign now it’s pasta the deadline.
Some should penne a letter of complaint.
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Is it a PDF at the bottom of the email?
No PDF or attachment of any description. There are "links" to download the tickets but they're unresponsive. Ticket office too busy to answer the phone of course.
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I bet this has been asked before but here goes...
My brother doesn't have a phone with a "wallet" and the only e-mail he has had doesn't have the option to print the ticket. It is nigh on impossible to get through to the ticket office so what are his options?
Can I put it in my "wallet" alongside mine?
Any body got the same issue? At the moment he has paid £94 and can't actually get in to the game!!
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Any other non ST holders who have received an email with links to download their Bayern tickets that don't work? This was sent on day of purchase and makes it clear it isn't your ticket. Well where is the ticket then??
Yep have the same thing…I have 3 ‘tickets’ on the my confirmation…2 of us have had to suck up phone thing but one is a physical card. None of the images for Apple or Google wallet seem to be links.
I’ve messaged @avfcsupport on twatter to see what is going on
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Yes, there's plenty of tickets left for the Bologna game, but not as many as on Friday night after Claret members who had attended 1 CL game last season got their 1st chance. I suspect that some people waited until today when they got paid. Plus Claret members who didn't go to a CL game last season get their chance at 5 pm tonight. Anyone who wants to go that have booking history will be able to buy tickets by Friday of this week. I think it'll be near a full house.
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I bet this has been asked before but here goes...
My brother doesn't have a phone with a "wallet" and the only e-mail he has had doesn't have the option to print the ticket. It is nigh on impossible to get through to the ticket office so what are his options?
Can I put it in my "wallet" alongside mine?
Any body got the same issue? At the moment he has paid £94 and can't actually get in to the game!!
Yes you should be able to put both on your phone and hand the phone to him for his go through the turnstiles. Two of our party had to do this for Arsenal.
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I bet this has been asked before but here goes...
My brother doesn't have a phone with a "wallet" and the only e-mail he has had doesn't have the option to print the ticket. It is nigh on impossible to get through to the ticket office so what are his options?
Can I put it in my "wallet" alongside mine?
Any body got the same issue? At the moment he has paid £94 and can't actually get in to the game!!
Or he can go to the ticket offices at the back of the Holte/by the side of the Trinity and get a paper ticket printed off
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I bet this has been asked before but here goes...
My brother doesn't have a phone with a "wallet" and the only e-mail he has had doesn't have the option to print the ticket. It is nigh on impossible to get through to the ticket office so what are his options?
Can I put it in my "wallet" alongside mine?
Any body got the same issue? At the moment he has paid £94 and can't actually get in to the game!!
Yes you should be able to put both on your phone and hand the phone to him for his go through the turnstiles. Two of our party had to do this for Arsenal.
Just tried to add it to my wallet but the "add to wallet" image isn't a link. Nothing happens at all.
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I bet this has been asked before but here goes...
My brother doesn't have a phone with a "wallet" and the only e-mail he has had doesn't have the option to print the ticket. It is nigh on impossible to get through to the ticket office so what are his options?
Can I put it in my "wallet" alongside mine?
Any body got the same issue? At the moment he has paid £94 and can't actually get in to the game!!
Or he can go to the ticket offices at the back of the Holte/by the side of the Trinity and get a paper ticket printed off
Looks like he might have to do that. Do you know what hours they are open on match day? I haven't been near the ticket office for years!
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I bet this has been asked before but here goes...
My brother doesn't have a phone with a "wallet" and the only e-mail he has had doesn't have the option to print the ticket. It is nigh on impossible to get through to the ticket office so what are his options?
Can I put it in my "wallet" alongside mine?
Any body got the same issue? At the moment he has paid £94 and can't actually get in to the game!!
Yes you should be able to put both on your phone and hand the phone to him for his go through the turnstiles. Two of our party had to do this for Arsenal.
Just tried to add it to my wallet but the "add to wallet" image isn't a link. Nothing happens at all.
This is what is happening with ours. So no one can download their tickets
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I bet this has been asked before but here goes...
My brother doesn't have a phone with a "wallet" and the only e-mail he has had doesn't have the option to print the ticket. It is nigh on impossible to get through to the ticket office so what are his options?
Can I put it in my "wallet" alongside mine?
Any body got the same issue? At the moment he has paid £94 and can't actually get in to the game!!
Yes you should be able to put both on your phone and hand the phone to him for his go through the turnstiles. Two of our party had to do this for Arsenal.
Just tried to add it to my wallet but the "add to wallet" image isn't a link. Nothing happens at all.
Snap
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For anyone not received tickets - I messaged @avfcsupport on Twitter, they asked me for FanIDs and they sent me the email with tickets on
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For anyone not received tickets - I messaged @avfcsupport on Twitter, they asked me for FanIDs and they sent me the email with tickets on
Same here - You beat me to it. Sorted through Twitter, my brother now has a print at home ticket. It really shouldn't be such a chore to get it sorted! The phone lines may as well not exist!
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<sarcasm> Don't worry lads the Ticket office will be fully AI enabled within 5 years and we'll never have these problems again </sarcasm>
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I need to opt out of the Champions League cup scheme before they charge me for Juventus then opt back in for Celtic, all without deleting my Bayern or as-yet-unreceived Bologna tickets.
I can't imagine anything will go wrong.
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A lad I know who is a member bought 3 Bologna tickets with his mates in the Trinity this morning and thought they were selling well. I suspect people are thinking it might be the only time that they are so readily available.
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For season ticket holders in the cup scheme and had a payment deducted have you received your tickets for Bologna?
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For season ticket holders in the cup scheme and had a payment deducted have you received your tickets for Bologna?
Not yet.
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For season ticket holders in the cup scheme and had a payment deducted have you received your tickets for Bologna?
Not yet.
I think they said they'd be out from some point today.
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Yep got mine
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Arrived via email at 6pm yesterday 👍
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Anyone else still waiting for their Bologna email?
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Yes me
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Yes me
I sent a direct message to AVFC Support on Twitter along with my Fan IDs. They sorted it within a few minutes.
https://x.com/AVFCSupport (https://x.com/AVFCSupport)
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Mine have just arrived. I had decided to give it until this afternoon.
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I have the email but the link to add them to my wallet isn't there. I only have the picture. The hyperlink is missing. Bloody annoying!
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As a season ticket holder, who has the physical season ticket card I had to phone the ticket office for the printable version of the ticket for the Bayern game, I have received my Bologna ticket as a printable ticket.
Well done to the ticket office!
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Do your tickets not show in the Villa App?
Mine does. No issue at all.
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Does anyone want my Bologna ticket? Holte End Lower, L4, Row HH, seat 111. Happy to listen to offers.
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They resent the email and it's all working now. I prefer Google wallet to the app as it still works even if I don't have signal.
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Mine had to be resent this morning - Twitter seems the best way to communicate.
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As a season ticket holder, who has the physical season ticket card I had to phone the ticket office for the printable version of the ticket for the Bayern game, I have received my Bologna ticket as a printable ticket.
Well done to the ticket office!
Same as me and my Wife, we have physical season tickets, Bayern we had to borrow a phone to download ticket onto, the Bologna tickets are printable as well as being to put into Apple Wallet for those that need to.
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I see that they have again just lumped all Members that have attended a European game this season and last season in the same group for the Juve tickets, surely they should look to split this up like they do with aways tickets where people who have attended the majority of the games have a preference over someone who has only attended 1 game. There has been 8 games that someone potentially has attended to be able to qualify for a ticket, this has the potential to disappoint quite a lot of people
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Am I being crazy or should these members ticket go gone on sale at 5pm today?
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Am I being crazy or should these members ticket go gone on sale at 5pm today?
No you’re not. I’m waiting too.
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Am I being crazy or should these members ticket go gone on sale at 5pm today?
Just sat in the queue for them right now.
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Got to the proceed to payment stage and now saying an error has occurred and page still trying to load. COME ON!!
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Looks like as on previous occasions that the site has crashed. Had no tickets, then got 3 but wouldn't allow me to allocate to my 2 sons, now not allowing me to proceed to checkout. GRRR !!
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Looks like as on previous occasions that the site has crashed. Had no tickets, then got 3 but wouldn't allow me to allocate to my 2 sons, now not allowing me to proceed to checkout. GRRR !!
Now it tells me that the tickets have been released unexpectedly when I've still got over 20 minutes left to buy them !!!
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My credit card has been charged twice, but no confirmation email, aaaaaaargh!!!!!
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...now saying that 'our website is currently closed for maintenance'.
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I’ve got a ‘the seats you have chosen have been released unexpectedly’ error message at the checkout although the time to purchase is still 20 minutes.
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I had the same problems but restarting the laptop let me back in. So much for no one would buy at this price!
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Am I being crazy or should these members ticket go gone on sale at 5pm today?
Just sat in the queue for them right now.
been booted out multiple times...
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Had to settle for 3 singles in a kind of vertical line in L3....what a palarva
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They’ve taken the money, which is progress I suppose. Still no tickets though.
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They’ve taken the money, which is progress I suppose. Still no tickets though.
Same position as me, then, albeit they've charged me twice for my wife's Claret Membership ticket!
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Annoying so far. Still getting the same error message although a ticket is still in the basket, I’ve opted for extra time to purchase but this going round in circles is tiresome.
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That was like pulling teeth. Just kept on refreshing and praying to McGrath.
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That was like pulling teeth. Just kept on refreshing and praying to McGrath.
Haha, me too. And he delivered three together in the end.
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Finally!!
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Got one but fuck me that's shite
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Total shit show. Ridiculous criteria and useless website. This might be the trigger to finally knock it on the head after over fifty years.
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Lost 2 when the website crashed on the payment page. Got another 2 after a proper faff. They don't make it easy. Demand the same as Bayern I'd say.
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Lost 2 when the website crashed on the payment page. Got another 2 after a proper faff. They don't make it easy. Demand the same as Bayern I'd say.
First of all couldn’t even get into the site.
Then got all the way and bought a ticket only to receive an error message after payment. Then received email with ticket and bank payment taken so hopefully ok. I don’t think demand as high as Bayern as my ticket is on the half way line!
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Hopefully there will be enough fuss over this clown show for them to change the criteria for any future knockout rounds that may occur.
Anyone who went to the FA Cup replay at Norwich in 84 should do it. (A hundred of us?)
Seriously, three or four league phase games, instead of one UECL game from last year.
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Lost 2 when the website crashed on the payment page. Got another 2 after a proper faff. They don't make it easy. Demand the same as Bayern I'd say.
First of all couldn’t even get into the site.
Then got all the way and bought a ticket only to receive an error message after payment. Then received email with ticket and bank payment taken so hopefully ok. I don’t think demand as high as Bayern as my ticket is on the half way line!
Glad you got one Jon, we are in L5. All gone bar a small amount of GA+
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Lost 2 when the website crashed on the payment page. Got another 2 after a proper faff. They don't make it easy. Demand the same as Bayern I'd say.
First of all couldn’t even get into the site.
Then got all the way and bought a ticket only to receive an error message after payment. Then received email with ticket and bank payment taken so hopefully ok. I don’t think demand as high as Bayern as my ticket is on the half way line!
Glad you got one Jon, we are in L5. All gone bar a small amount of GA+
I got P6 where I’ve watched every match this season except Bayern when I went in lower tier.
Great view. The only downside is the number of season ticket holders who leave early.
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Hopefully there will be enough fuss over this clown show for them to change the criteria for any future knockout rounds that may occur.
Anyone who went to the FA Cup replay at Norwich in 84 should do it. (A hundred of us?)
Seriously, three or four league phase games, instead of one UECL game from last year.
Sadly mate, nothing will change. The money’s rolling in and that’s all that matters now at the club. Long time since those 80’s away trips my friend!!
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Although I got one quicker for the Bayern game I’d say that had more demand. I was messing around refreshing the page for 90 minutes tonight, I ended up having to log back in and wait in a queue to get back on the site and got one in The Upper North and logged on again at 19.30 and got my mate one as well.
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They’ve taken the money, which is progress I suppose. Still no tickets though.
Confirmation says that tickets will be distributed from Saturday 23rd November.