Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Tickets & Travel => Topic started by: Meanwood Villa on March 11, 2024, 05:33:40 PM

Title: Ticket website
Post by: Meanwood Villa on March 11, 2024, 05:33:40 PM
Anyone else struggling to buy tickets now? I'm on about my 10th attempt to pay.
Title: Re: Ticket website
Post by: Meanwood Villa on March 11, 2024, 05:38:39 PM
Had to use a different card so maybe it's my bank not the club
Title: Re: Ticket website
Post by: achilles on March 20, 2024, 02:25:36 PM
Just can't get on, it keeps on crashing after the stupid verification!

"Oops! a general exception has occured, please refer to the system administrator for further details.."
Title: Re: Ticket website
Post by: Dogtanian on March 20, 2024, 02:31:00 PM
They've recently updated it all, as now you cant easily see how many tickets are available in each block. Plus, the seat charts seem to have been inspired by Picasso.

I've had that error come up a few times, but I've just reloaded it and it's gone through.
Title: Re: Ticket website
Post by: claret+blue ed on March 20, 2024, 04:43:31 PM
They've recently updated it all, as now you cant easily see how many tickets are available in each block. Plus, the seat charts seem to have been inspired by Picasso.

I've had that error come up a few times, but I've just reloaded it and it's gone through.
Don't like the new ticket update on the website, not great that you can't see how many are available in each section, I wouldn't even look on ones that didn't have much availability, but now you have to and when the website is busy, it can take ages to get on another area
Title: Re: Ticket website
Post by: rjp on March 20, 2024, 04:53:20 PM
They've recently updated it all, as now you cant easily see how many tickets are available in each block. Plus, the seat charts seem to have been inspired by Picasso.

I've had that error come up a few times, but I've just reloaded it and it's gone through.
Don't like the new ticket update on the website, not great that you can't see how many are available in each section, I wouldn't even look on ones that didn't have much availability, but now you have to and when the website is busy, it can take ages to get on another area

+1
Title: Re: Ticket website
Post by: Pete3206 on March 24, 2024, 12:38:33 PM
I'm sick of the bridges, crosswalks and fire hydrants
Title: Re: Ticket website
Post by: rob_bridge on April 01, 2024, 12:47:23 PM
So I somehow got 2 tickets for Saturday by asking site to chose for me

They are in P11 (DE Upper) - which I thought was reserved for away fans. Are Brentford given fewer as not a big club?

Any ideas and how I can contact club to confirm - must be blind as not obvious on the official site.
Title: Re: Ticket website
Post by: Dogtanian on April 01, 2024, 12:55:35 PM
So I somehow got 2 tickets for Saturday by asking site to chose for me

They are in P11 (DE Upper) - which I thought was reserved for away fans. Are Brentford given fewer as not a big club?

Any ideas and how I can contact club to confirm - must be blind as not obvious on the official site.

If they haven’t taken the full allocation, the club do then sell the top blocks.
Title: Re: Ticket website
Post by: PeterWithesShin on April 01, 2024, 12:57:24 PM
Brentford have only taken the lower tier. P9, 910 and P11 are available to Villa fans.
Title: Re: Ticket website
Post by: Dogtanian on April 01, 2024, 12:59:35 PM
Brentford have only taken the lower tier. P9, 910 and P11 are available to Villa fans.

Although helpfully, and in true Villa ticket office tradition, they still show those blocks as unavailable unless you click them!
Title: Re: Ticket website
Post by: rob_bridge on April 01, 2024, 08:59:01 PM
Brentford have only taken the lower tier. P9, 910 and P11 are available to Villa fans.

Although helpfully, and in true Villa ticket office tradition, they still show those blocks as unavailable unless you click them!

Indeee they did hence my query. Had to use Choose My Seats option. Basically I fluke it. My 4 year olds 1st Men’s game at VP.
Title: Re: Ticket website
Post by: rob_bridge on April 01, 2024, 08:59:48 PM
Thanks PWS and DT much obliged for clarification
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