Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Tickets & Travel => Topic started by: PGW on May 11, 2020, 10:46:26 AM

Title: Newcastle/ Liverpool Refunds
Post by: PGW on May 11, 2020, 10:46:26 AM
Not sure if there is anyone on here who still hasn't tried to get ticket money back for above games.
I sent a message via Twitter to @AVFC support and quoted my ID and money was paid into my account within 48 hours.
Apologies if it was a case of me being slow on the uptake...LOL
Title: Re: Newcastle/ Liverpool Refunds
Post by: frank on May 12, 2020, 10:07:07 AM
I hadn't done anything about refunds until I read your post. I then emailed ticketsales@avfc.co.uk to request a refund for my tickets and got immediate confirmation from Villa that this would be done.
Title: Re: Newcastle/ Liverpool Refunds
Post by: Astonite on May 15, 2020, 06:44:38 PM
Not done anything with mine, will leave it in the Bank of Villa for the time being.
Title: Re: Newcastle/ Liverpool Refunds
Post by: cdbearsfan on May 15, 2020, 06:50:36 PM
Would it not be in the bank of Newcastle/Liverpool rather than Villa?
Title: Re: Newcastle/ Liverpool Refunds
Post by: Astonite on May 15, 2020, 06:55:42 PM
My credit is with Villa.
Title: Re: Newcastle/ Liverpool Refunds
Post by: frankmosswasmyuncle on May 15, 2020, 07:08:33 PM
I phoned the ticket office a few days ago just to enquire what was happening with the tickets/refunds etc and they sorted refunds for both - and travel - immediately.
I can now afford some creosote for my newly mended fence.
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