Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Heroes Discussion => Topic started by: Legion on October 11, 2011, 06:14:13 PM

Title: Recruit a Villan scheme
Post by: Legion on October 11, 2011, 06:14:13 PM: Found out today that I will not be able to combine my stickers from last season with the new clubcash scheme. I have 9 vouchers in my book. If anyone would like to send me one more it would be much appreciated...
Title: Re: Recruit a Villan scheme
Post by: BC54 VFC on October 11, 2011, 07:12:57 PM: Legion.

Have just sent you a PM.

Cheers.

Brian.
Title: Re: Recruit a Villan scheme
Post by: Legion on October 11, 2011, 07:13:57 PM: Received. Thank you.

Now I'm going to go on to moan about why the club won't let the offers be combined...
Title: Re: Recruit a Villan scheme
Post by: Legion on October 13, 2011, 08:08:47 PM: Still waiting for a response to numerous queries from Katrina Adamson, the 'Customer Insight Manager'.
Title: Re: Recruit a Villan scheme
Post by: PeterWithesShin on October 13, 2011, 08:12:44 PM: You mean you didn't contact Nicola Keye?
Title: Re: Recruit a Villan scheme
Post by: Legion on October 13, 2011, 08:15:04 PM: Who?
Title: Re: Recruit a Villan scheme
Post by: Apyadg on October 13, 2011, 08:50:50 PM: Quote from: Legion on October 13, 2011, 08:08:47 PM
Still waiting for a response to numerous queries from Katrina Adamson, the 'Customer Insight Manager'.

The way things have been over the last few months, are you sure she's not the customer incite manager?

...Sorry.
Title: Re: Recruit a Villan scheme
Post by: The Laughing Policeman on October 14, 2011, 12:53:04 PM: What the feck is a customer insight manager?
And why do we need one?
Title: Re: Recruit a Villan scheme
Post by: bertlambshank on October 14, 2011, 12:55:19 PM: Quote from: The Laughing Policeman on October 14, 2011, 12:53:04 PM
What the feck is a customer insight manager?
They look at the same e-mail for 3 days,scratch their heads and press delete.
Title: Re: Recruit a Villan scheme
Post by: Legion on October 15, 2011, 05:04:50 PM: Quote from: bigad82 on October 14, 2011, 12:55:19 PM
Quote from: The Laughing Policeman on October 14, 2011, 12:53:04 PM
What the feck is a customer insight manager?
They look at the same e-mail for 3 days,scratch their heads and press delete.

They must do. After all that, the stickers are no longer valid. They had to be redeemed before the end of September. Thank you so much Katrina Adamson, 'Customer Insight Manager', for not replying to my question about this before I wasted my time and effort going to VP today. Wonderful service provided. Grumbles.