Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Heroes Discussion => Topic started by: Legion on July 04, 2011, 07:09:12 PM

Title: Walsall ticket purchase issue
Post by: Legion on July 04, 2011, 07:09:12 PM
I have renewed for 2011-12 but the Walsall fixture does not appear to be available to book on-line.

http://www.avfc.co.uk/page/NewsDetail/0,,10265~2384412,00.html

Not listed on the e-ticketing section when I log in with my details, either.

Title: Re: Walsall ticket purchase issue
Post by: rjp on July 04, 2011, 07:17:48 PM
I can't see it either, I guess you'll need to call the ticket office.  Maybe it's not covered by our agreement with eTicketing.
Title: Re: Walsall ticket purchase issue
Post by: Legion on July 04, 2011, 07:18:58 PM
Ticket office is now closed. It clearly states that you can purchase on-line. Not very impressed.
Title: Re: Walsall ticket purchase issue
Post by: Top Cat on July 04, 2011, 08:54:34 PM
SOTC works in the City centre so bought our tickets today from the villa shop in New Street.

Don't like paying a booking fee unless we really have no alternative.
Title: Re: Walsall ticket purchase issue
Post by: Legion on July 04, 2011, 08:58:18 PM
Neither do I. £2 is taking the proverbial but I have no choice due to work commitments. I'd just like to be able to purchase one.
Title: Re: Walsall ticket purchase issue
Post by: villabusaboy on July 04, 2011, 09:19:02 PM
Tickets not on sale until tomorrow 5th July
Title: Re: Walsall ticket purchase issue
Post by: Legion on July 04, 2011, 09:20:50 PM
Tickets not on sale until tomorrow 5th July

They were on sale today to all 2011-12 ST holders. Or supposed to be.
Title: Re: Walsall ticket purchase issue
Post by: Legion on July 05, 2011, 10:35:32 AM
Still nothing today so I've purchased via telephone and asked them to look into why the on-line option is not available.
Title: Re: Walsall ticket purchase issue
Post by: Legion on July 07, 2011, 05:58:25 PM
Quote
Your email has been passed on to me with regard to your attempts to purchase Walsall tickets online.

Unfortunately, until the Season Renewals process is complete (and such is the way that the system works) we are unable to go on sale for online purchases until we drop to General Sale level for our upcoming friendlies.

Once the July 14th deadline has passed, Season Card Holders for the 2011/12 season will be able to purchase online on a priority basis as would be expected.  With regards to the friendlies, information is now available to view on our Online Ticket Office site.

I apologise for the initial inconvenience but expect things to return to normal shortly.

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