Had a total mare with this.Had a 6pm visit this evening so set out from the office at 4.15 so I could sit by the address of the visit to try to get tickets between 5-6pm on my phone.Refreshed on the dot of the countdown to sale and was 6646 in the queue.Waited nearly half an hour. When I got through there was nowhere to click for play off tickets. Having searched everything I could access on the site several times, I gave up and logged out & back in again.Straight into a booking screen. Deapite the disslyneaa of choosing and assigning tickets, I managed it but was still getting an error message.Turns out I was trying to book a family area. Tried to work out what tells you which are family areas but couldn’t tried another area and another (each time with requisite fiddly seat choosing & assigning on tiny screen) - but every time got an error message saying I was trying to book family area seats!By now I needed to go into my visit and be focussed on a child and family in difficulty whilst trying not to think of disappearing behind the goal tickets!Got home just after 7 & logged in to find I am number 25718 in the queue! WTF? We only have about 22000 ST holders!(Now at 5768!)
Quote from: amfy on May 15, 2019, 07:32:17 PMHad a total mare with this.Had a 6pm visit this evening so set out from the office at 4.15 so I could sit by the address of the visit to try to get tickets between 5-6pm on my phone.Refreshed on the dot of the countdown to sale and was 6646 in the queue.Waited nearly half an hour. When I got through there was nowhere to click for play off tickets. Having searched everything I could access on the site several times, I gave up and logged out & back in again.Straight into a booking screen. Deapite the disslyneaa of choosing and assigning tickets, I managed it but was still getting an error message.Turns out I was trying to book a family area. Tried to work out what tells you which are family areas but couldn’t tried another area and another (each time with requisite fiddly seat choosing & assigning on tiny screen) - but every time got an error message saying I was trying to book family area seats!By now I needed to go into my visit and be focussed on a child and family in difficulty whilst trying not to think of disappearing behind the goal tickets!Got home just after 7 & logged in to find I am number 25718 in the queue! WTF? We only have about 22000 ST holders!(Now at 5768!)You weren't number 25,718 in the queue - That was your queue number (everybody who logs on is given a queue number) The next line down tells you how many people are ahead of you. I've just checked and I was given a queue number of 27 odd thousand but only 3,500 were ahead of me.
Got mine block 127. Happy with that. Joined queue on both iPad and laptop. Got through first on iPad but couldn't find the ticket link. Ok on windows laptop instead. Might help anyone having a similar problems. Good luck. UTV.
Probably a very silly question. One of the games for my booking history I bought but then couldn’t attend on the day (the 2-1 loss to Sheffield Wednesday so not the worst game to miss, but missed out on John McGinns wonder strike.) Will this still count for my history or does it only count if you scan the ticket through on the turnstile?