Fees

[Madferret62]

So, season ticket prices  frozen, hang on "Season ticket renewal activation fee", "Transaction fee" The former is utterly ludicrous, the latter vaguely justifiable. Given the billions that are going into the game via Sky/BT shouldn't prices be coming down in real terms?

[dave.woodhall]

No transaction fees are justifiable. You don't have to pay extra to buy anything else and tickets should be no different.

[amfy]

Transaction fees are bad enough, but at least they are an actual thing - 'season ticket activation fee' is actual piss taking!

[andyh]

ST's have had a 5% 'invisible' increase in reality.
Last season I had 10% cash back in Villacash which equated to about £60. This paid for a villa Shirt with a bit left over.
This time it's only 5% in Villacash.

[The Laughing Policeman]

So let's get this right, you pay several hundred quid for a season ticket but for it to be activated to get you into the ground you have to pay extra?
Has Michael O'Leary taken us over?

[Chipsticks]

How much is the activation fee?

[Chris Jameson]

No transaction fees are justifiable. You don't have to pay extra to buy anything else and tickets should be no different.

I've never understood why you should have to pay extra to somebody for them selling something to you. The box office I work in has never added any kind of transaction fee/service charge etc unless you book online, in which case it's £1.75, whether you buy 1 ticket or 100, the only reason we charge is people asked for the option to book online and it is to cover the cost of the service.

We took over the booking for a venue that used to charge 10% whenever paying by card (debit or credit), somebody bought ten tickets for Elvis Costello which were £42.50 and in the past it would have been the price of another ticket on top, they were pleasantly surprised that it only £425.00!

[amfy]

£2 apparently - I don't recall being charged anything myself but someone has said it on another thread. Maybe its a thing for new ST holders? I know £2 isn't a lot of money, but it is somehow still just a bit crap. An unnecessary wind up I think.

[Risso]

Stuff like this never ceases to amaze me.  If collecting an extra £2 or £5 or whatever is so critical to the success of the business, then just add it into the price of the ticket in the first place.

[dave.woodhall]

These fees always strike me as the very definition of "Because we can".

[joe_c]

A mate once did a breakdown of a concert ticket which was

Ticket: £20
Fantasy Charge: £2
Additional Pisstake: £3

[Pete3206]

£2 apparently - I don't recall being charged anything myself but someone has said it on another thread. Maybe its a thing for new ST holders? I know £2 isn't a lot of money, but it is somehow still just a bit crap. An unnecessary wind up I think.

Nope, renewed yesterday and the charge appeared in my 'basket'.

[Chris Jameson]

I was once booking tickets for a gig and on top of the transaction fee there was a charge of £4.50 to have the tickets posted so I selected the collect at the box office option, then noticed it was also £4.50 to collect at the box office. I didn't bother booking.

[PeterWithesShin]

"Let's screw an extra £2 out of our loyal fans gullible customers"

I wouldn't pay it out of principal. Fees for tickets are a total ripoff. Annoys me that I can go in the shop in town, go upstairs and buy some merchandise and pay by card, no fees. Go a few feet to the side and buy a ticket behind the same counter with the same card, and have to pay fees. As Dave says, it's because they can. Good to see the extra TV deal money being passed on to the fans.

[Dominic22]

I nearly cancelled my ticket renewal yesterday when the fee was added. Just ludicrous.. and nearly was the final straw, I had already left it weeks longer to renew than normal


Transaction Fee
Transaction Fee   £2.00
    Season Ticket Renewal Activation
Season Ticket Renewal Activation   £2.00
    Basket Total   £594.00