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Author Topic: Help! I can't access my pm inbox!  (Read 3309 times)

Offline Louzie0

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Help! I can't access my pm inbox!
« on: September 21, 2014, 07:51:17 PM »
Help would be appreciated please, as I can't access my pm inbox. I can read the sent pms though. Weird! Any ideas?

I've even managed to send one, but had to close the site and reopen it to find out it had been sent.

Apparently there are 4 messages in the system ready to download as soon as I can get hold of them.

Hoping for a miracle, here. Advice gratefully received.

Offline PeterWithesShin

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Re: Help! I can't access my pm inbox!
« Reply #1 on: September 21, 2014, 08:36:56 PM »
Have you tried turning it on and off again?

Seriously, I have no idea. I'll pm Mac and Martin as they are the experts and see if I can find out for you.

Online Legion

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Re: Help! I can't access my pm inbox!
« Reply #2 on: September 21, 2014, 08:41:55 PM »
Which browser are you using, Louise?

Offline PeterWithesShin

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Re: Help! I can't access my pm inbox!
« Reply #3 on: September 21, 2014, 08:43:12 PM »
Don't listen to Leeg unless you want your phone/computer to explode.

Offline Louzie0

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Re: Help! I can't access my pm inbox!
« Reply #4 on: September 21, 2014, 08:49:20 PM »
Which browser are you using, Louise?
At the moment I am on the iPad, so Safari.

I did wonder if my laptop (different system) might bring them up. However, before having the chance to try this, and having emailed another H&Ver in the meantime, the messages he sent to me and others have also disappeared!

Thanks, PWS, I await further developments with interest, as they say.

 :)

Online Legion

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Re: Help! I can't access my pm inbox!
« Reply #5 on: September 21, 2014, 08:50:28 PM »
Don't listen to Leeg unless you want your phone/computer to explode.

Do you really want me to add that apostrophe? Do you?

Offline PeterWithesShin

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Re: Help! I can't access my pm inbox!
« Reply #6 on: September 21, 2014, 08:51:33 PM »
Don't listen to Leeg unless you want your phone/computer to explode.

Do you really want me to add that apostrophe? Do you?

Look at my name and cry bitch!

Besides, if you try anything technical you'll break the internet.

Online cdbullyweefan

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Re: Help! I can't access my pm inbox!
« Reply #7 on: September 21, 2014, 09:16:33 PM »
Which browser are you using, Louise?
At the moment I am on the iPad, so Safari.

I did wonder if my laptop (different system) might bring them up. However, before having the chance to try this, and having emailed another H&Ver in the meantime, the messages he sent to me and others have also disappeared!

Thanks, PWS, I await further developments with interest, as they say.

 :)

You should be able to access the non-mobile version of the site on your IPad I'd have thought. Go down to the bottom of the page and click "Go to the full site". You wouldn't need to then check on your lap top.

Offline Louzie0

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Re: Help! I can't access my pm inbox!
« Reply #8 on: September 21, 2014, 09:22:25 PM »
Which browser are you using, Louise?
At the moment I am on the iPad, so Safari.

I did wonder if my laptop (different system) might bring them up. However, before having the chance to try this, and having emailed another H&Ver in the meantime, the messages he sent to me and others have also disappeared!

Thanks, PWS, I await further developments with interest, as they say.

 :)

You should be able to access the non-mobile version of the site on your IPad I'd have thought. Go down to the bottom of the page and click "Go to the full site". You wouldn't need to then check on your lap top.
that's the version I'm using, CDBWF. Prefer it to the mobile one. Thanks for the suggestion though.

Offline Kevilla

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Re: Help! I can't access my pm inbox!
« Reply #9 on: September 21, 2014, 09:23:34 PM »
I've had problems getting my sent messages as well - I'm also using Safari, but from a MacBook Pro. Given that the messages I wanted to access are the ones Louzie0 didn't receive, there might well be a link there, but I am not getting any sent messages showing at all, I just get a white screen - not even any of the H&V stuff shows up.

The url of the white screen is http://www.heroesandvillains.info/forumv3/index.php?action=pm;f=sent

I've looked at the source code and it is blank.

Offline Kevilla

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Re: Help! I can't access my pm inbox!
« Reply #10 on: September 21, 2014, 09:25:02 PM »
PS: My messages inbox is working fine, as I received the one from Louzie0.

Offline PeterWithesShin

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Re: Help! I can't access my pm inbox!
« Reply #11 on: September 21, 2014, 09:29:48 PM »
That url is just the generic sent messages one. When I click it it takes me to my own sent messages. Can you take a screenshot or take a pic to post as that may well help Mac or Martin when they look into it.

Offline martin@ardenley

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Re: Help! I can't access my pm inbox!
« Reply #12 on: September 22, 2014, 12:24:49 PM »
I have had a quick look and can't see any problems with your account, l did wonder if your inbox was full, but you would get a warning message. Does it still show My Messages (4) at the top of page?

Offline Tokyo Sexwhale

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Re: Help! I can't access my pm inbox!
« Reply #13 on: September 22, 2014, 01:07:01 PM »
If you have a pop-up blocker in your browser, it could be that.

Offline Louzie0

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Re: Help! I can't access my pm inbox!
« Reply #14 on: September 22, 2014, 06:03:29 PM »
I have had a quick look and can't see any problems with your account, l did wonder if your inbox was full, but you would get a warning message. Does it still show My Messages (4) at the top of page?

Hi Martin
No, just My Messages.