Questions to Season Ticket Holders.

[VillaBobby]

May I just say that when people get the phone calls that they dont take it out on the person calling from VP. The idea of maybe doing a 2/3 hour early evening shift phoning up Villa season ticket holders to see if they will renew would fill me with dread.

Well said.

Get your point across (I will be) but remember these people are just doing a job. It isn't their fault. It is the fault of employees of the same company who earn 100 times as much as they do.

Totally correct. These guys will be on a low wage and are being used as cannon fodder to gauge the fans disgruntlement.

They will have no impact on the managerial position but will receive endless amounts of abuse.

A simple not until Emile scores from a corner will suffice.

[CJ]

May I just say that when people get the phone calls that they dont take it out on the person calling from VP. The idea of maybe doing a 2/3 hour early evening shift phoning up Villa season ticket holders to see if they will renew would fill me with dread.

Absolutely. I put my feelings across to Donna and afterwards thanked her for taking the trouble for calling me. Don't shoot the messenger

[PaulMcGrathsNo5Shirt]

I had one of these calls this time last year, and in total 3 times in the run up to the season starting as I didn't renew. On each occasion the person on the phone was superb, well mannered and prepared to listen to all you had to say. On one occasion I was actually at work and asked them if they could phone me back and they rang me almost to the minute. I was asked my thoughts on how the club could encourage fans to buy their season tickets. The final call I received was actually from one of the top people in the ticketing office from what I remember and her parting comments to me were, "Well thank you for you support over the years, and we hope to see you down Villa Park as much as possible next season when you can".

I think Villa really are a club going forwards in every single way away  apart from the shit that is served up on the pitch and the lack of investment from the owner.

[VillaBobby]

I had one of these calls this time last year, and in total 3 times in the run up to the season starting as I didn't renew. On each occasion the person on the phone was superb, well mannered and prepared to listen to all you had to say. On one occasion I was actually at work and asked them if they could phone me back and they rang me almost to the minute. I was asked my thoughts on how the club could encourage fans to buy their season tickets. The final call I received was actually from one of the top people in the ticketing office from what I remember and her parting comments to me were, "Well thank you for you support over the years, and we hope to see you down Villa Park as much as possible next season when you can".

I think Villa really are a club going forwards in every single way away  apart from the shit that is served up on the pitch and the lack of investment from the owner.

Very good post. The none football side at Villa Park has been dragged into the 21st Century. Major improvements have been made in communication between the club and it's supporters, unfirtunately we have regressed this year and a boron down the arches approach as been taken.

I just hope the club can learn from this season.

[Chico Hamilton III]

On a bit of a tangent, I received an email from Fulham today- I think I must have registered with them previously to get tickets for Villa games in the neutral end (Ive got 9 "loyalty points" now). Their adult season tickets start at £399 for any stand in the ground.

Any road up, back to the original topic...