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Author Topic: Phone calls from the Villa....  (Read 20416 times)

Offline PaulMcGrathsNo5Shirt

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Phone calls from the Villa....
« on: June 27, 2011, 09:04:58 PM »
Has anyone else received any phone calls from the Villa with regard to not renewing their season ticket?

I received my THIRD phone call from the Villa today in the matter of a 7/8 weeks with regard to my lack of season ticket renewal. I spoke to a lady by the name of Sophie who enquired as to why I was not renewing. I gave her my very frank views. (not prepared to give my money to the likes of Stephen Ireland, Habib Beye, Stephen Warnock who have absolutely no regard for the club and it's supporters). I told her I made the decision to not renew before the end of last season and as a season ticket holder of twenty or more years after the conduct and lack of professionalism shown by our players.

I stated how impressed with the club I am in terms of the customer service, as well as the fantastic efforts  and intentions of Randy Lerner and his board. She listened intently and clearly took note of everything I said. She finished off by thanking me for my many years support and hoped I would still come down to the odd game.

Has anyone else received these phone calls? I didn't get the impression that these people were commission based 'employees' who are calling customers, but genuine Villa people. Is this a new initiative by Villa to improve relations or desperation because season tickets aren't being sold?
 
« Last Edit: June 27, 2011, 09:07:25 PM by PaulMcGrathsNo5Shirt »

Offline Lambert and Payne

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Re: Phone calls from the Villa....
« Reply #1 on: June 27, 2011, 09:12:37 PM »
I had a letter today asking me to get a season ticket, why my dad didn't get one I don't know. Seems strange that they send everything by two's and now they've stopped
I can't afford a season ticket right now, it maybe one of the cheapest around but its still excessive imo

Offline Witton Warrior

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Re: Phone calls from the Villa....
« Reply #2 on: June 27, 2011, 09:14:44 PM »
I came home to a season ticket brochure and I haven't had one since 1983!

Offline TheSandman

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Re: Phone calls from the Villa....
« Reply #3 on: June 27, 2011, 09:16:06 PM »
I've had a brochure on season tickets sent to me today.

EDIT: Seems I'm not the only one.

Offline DesBremner

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Re: Phone calls from the Villa....
« Reply #4 on: June 27, 2011, 09:27:26 PM »
Yeper

Ive had 5
The missus took 2 of them to be fair and told them she didn't think i liked the new manager!!

Must admit though starting to waiver a bit.............a decent signing and i'll be on the phone to them
beginning to miss it already

Offline Greg N'Ash

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Re: Phone calls from the Villa....
« Reply #5 on: June 27, 2011, 09:43:41 PM »
Had about 4 begging calls since Houllier left but i told 'em I wasn't interested in the managers job

Offline pauliewalnuts

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Re: Phone calls from the Villa....
« Reply #6 on: June 27, 2011, 09:44:11 PM »
Had about 4 begging calls since Houllier left but i told 'em I wasn't interested in the managers job

Very good.

Offline Greg N'Ash

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Re: Phone calls from the Villa....
« Reply #7 on: June 27, 2011, 09:47:52 PM »


open goal weren't it.....


*runs to the holte*

Offline pauliewalnuts

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Re: Phone calls from the Villa....
« Reply #8 on: June 27, 2011, 10:24:05 PM »
I


open goal weren't it.....


*runs to the holte*

Check it out on Google Maps first, then click "Directions", just in case you struggle.


(open goal innit)

Offline pauliewalnuts

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Re: Phone calls from the Villa....
« Reply #9 on: June 27, 2011, 10:24:41 PM »
I renewed three weeks ago, therefore can report I have had no phone calls.


Offline Holte L2

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Re: Phone calls from the Villa....
« Reply #10 on: June 28, 2011, 12:05:56 AM »
I also renewed about 4 weeks ago. Therefore no phone calls

Offline Brian Taylor

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Re: Phone calls from the Villa....
« Reply #11 on: June 28, 2011, 12:55:20 AM »
I said I was taking a long holiday and would keep note of progress in Hawaii,  although I have to be up at 0900, or before, for 1500 matches. She did not quite understand but I said I'd get a bus wherever for the odd game whenever it was convenient.
I said I'd definitely be back when I qualified for the bus pass, otherwise forget the renewal calls..

Offline Mister E

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Re: Phone calls from the Villa....
« Reply #12 on: June 28, 2011, 07:48:40 AM »
I have not renewed but have had no calls / letters.

does that mean they've fallen out of love with me?   :-(

Offline darren woolley

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Re: Phone calls from the Villa....
« Reply #13 on: June 28, 2011, 08:07:01 AM »
I have a broucher.

Offline sid1964

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  • Location: Dudley, not far from the Castle
Re: Phone calls from the Villa....
« Reply #14 on: June 28, 2011, 08:12:24 AM »
We have had 2 calls, what made me laugh was the guy said to me are  you not impressed with all the stuff we are offering with the season ticket such as AVTV, I told him I could not careless about all of that I am more interested in what what happens on the pitch.

Even though I said I was not going to renew this season (this decision was made before the McLeish decision) I have decided to go again! I must be mad!!! 25 years + it is a hard habit to break


 


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