Heroes & Villains, the Aston Villa fanzine

Heroes & Villains => Heroes Discussion => Topic started by: andyh on August 26, 2017, 05:13:35 PM

Title: Villa rewards site
Post by: andyh on August 26, 2017, 05:13:35 PM
Has anyone cracked to code on how to log onto Villa Rewards site?

The login page is displayed asking if or a FanID and password.
Password? What fecking password?
Title: Re: Villa rewards site
Post by: Leicester_Villian on August 26, 2017, 05:27:52 PM
Password is your postcode all in lower case until you reset it
Title: Re: Villa rewards site
Post by: appyarryampton on August 27, 2017, 09:12:36 PM
Or your password is the same as your online ticket office password, if you have logged on since the introduction of the new ST cards.
Title: Re: Villa rewards site
Post by: Dean76 on September 02, 2017, 02:08:11 PM
Hi just spoke to a lady on the ticket office line she said they are having trouble with the login on the pride awards web site also it is not live as of yet also if like me you are waiting on a season card with your original ref on they should be sent out hopefully next week
Title: Re: Villa rewards site
Post by: Pete3206 on September 02, 2017, 04:08:21 PM
Can you use your points to buy match tickets?
Title: Re: Villa rewards site
Post by: amfy on September 02, 2017, 05:59:48 PM
No - but you can 'bid' for a pair of away tickets if that is any help?

The rewards are a bit random but quite fun to be fair. We're doing a 'VIP experience' in The Corner Flag before the Brentford game for 500 points. There's some kind of 'legend Q &A', some food & a free drink. It's a bit of a different pre-game routine and I'm looking forward to it. As a long term season ticket holder, I had about 12/1300 points so we thought we'd give that a go.

There is a bizarre range of stuff. You can go down to the pitch and have a 'selfie' in the dug out at half time. That one seems a bit overpriced but some people, maybe kids, might love it. You can use points to get a request or your name in the programme. You can go into a draw to be a flag bearer for 50 points. There is some merchandise which you can buy with points too.

As I looked it over I thought it's quite an interesting idea. At the end of the day, When I buy stuff from Villa, I'd probably buy it regardless of any discount - a fiver off £55 really didn't change my life, but some of the ideas for rewards are things that can add to your interest, and promote attachment to the club. I imagine they'll keep coming up with new ideas, and welcome suggestions.

I think some of the ways you can add to your points are good ideas too, although given the way we've played over the last few years it is pretty funny that you get points for goals, and as soon as they started doing this, we scored 8 in 2 games!
Title: Re: Villa rewards site
Post by: London Villan on September 02, 2017, 07:08:13 PM
Where is the info for all of this??
Title: Re: Villa rewards site
Post by: amfy on September 02, 2017, 07:31:36 PM
It took some digging about on the OS tbf! I'll pop back and see if I can remember where I found it all and post a trail!
Title: Re: Villa rewards site
Post by: amfy on September 02, 2017, 07:50:54 PM
On the OS you go to the top bar and click the drop down for 'More' and then click 'fans' and there you should find 'pride rewards membership' - once you are in there, there is a top bar where you can look at the rewards and how to earn them etc.

It's quite well hidden!
Title: Re: Villa rewards site
Post by: London Villan on September 02, 2017, 07:51:44 PM
Thanks!
Title: Re: Villa rewards site
Post by: Pete3206 on September 02, 2017, 09:02:54 PM
https://rewards.avfc.co.uk/login
Title: Re: Villa rewards site
Post by: class-of-82 on September 02, 2017, 09:10:28 PM
There's only one reward I want and that's promotion
Title: Re: Villa rewards site
Post by: PeterWithesShin on September 02, 2017, 09:12:32 PM
Title: Re: Villa rewards site
Post by: amfy on September 02, 2017, 09:44:56 PM
https://rewards.avfc.co.uk/login

.....or that!
Title: Re: Villa rewards site
Post by: UK Redsox on September 03, 2017, 12:09:25 AM
How is the opening balance worked out ?

I have 1145
Title: Re: Villa rewards site
Post by: leylandalbion on September 03, 2017, 07:56:57 AM
It's based on number of years you've had a st and attendance at games if you get there an hour early etc...
Title: Re: Villa rewards site
Post by: London Villan on September 03, 2017, 09:02:25 AM
I was wondering that too. No explanation or anything? Or is that hidden too. :-)
Title: Re: Villa rewards site
Post by: Des Little on September 03, 2017, 09:37:00 AM
It's very hush hush. Do they have a secret handshake too?
Title: Re: Villa rewards site
Post by: leylandalbion on September 03, 2017, 09:58:15 AM
There is an explanation in the website somewhere...
Title: Re: Villa rewards site
Post by: amfy on September 03, 2017, 10:49:23 AM
You should be able to find your account details which show exactly how your balance is reached.

Your 1145 will be made up of points for your season ticket and how long you've had it. You will also have points for the games you have been to, the wins you have seen, and the goals you have seen. (You only get points for wins and goals you are present for) You get more points for attending a game that isn't on a Saturday.

You can also add points by linking on social media, and spending money at Villa Park using your season card (once you can put money on it)



Title: Re: Villa rewards site
Post by: Pete3206 on September 03, 2017, 12:24:59 PM
Anyone think they should just have stuck with Villa Cash? The whole thing looks like the result of a team building day, where walls are smothered in post it notes with half baked ideas.
Title: Re: Villa rewards site
Post by: Lastfootstamper on September 03, 2017, 12:34:25 PM
Win bonuses? Surely they've got that utterly the wrong way round, no?
Title: Re: Villa rewards site
Post by: Legion on September 03, 2017, 01:20:23 PM
"Unable to translate customer from provider to Fortress"
Title: Re: Villa rewards site
Post by: duddeston on September 03, 2017, 02:25:04 PM
"Unable to translate customer from provider to Fortress"

Same here
Title: Re: Villa rewards site
Post by: UK Redsox on September 03, 2017, 03:50:53 PM
You should be able to find your account details which show exactly how your balance is reached.

Your 1145 will be made up of points for your season ticket and how long you've had it. You will also have points for the games you have been to, the wins you have seen, and the goals you have seen. (You only get points for wins and goals you are present for) You get more points for attending a game that isn't on a Saturday.

You can also add points by linking on social media, and spending money at Villa Park using your season card (once you can put money on it)


Not sure if you're joking about this bit Amfy
Title: Re: Villa rewards site
Post by: amfy on September 03, 2017, 04:20:17 PM
It's actually true! If you didn't go to the Wigan game - you are not getting the points for those 4 goals!

I kind of like that this whole rewards thing - both earning and spending, is actually slightly bonkers!
Title: Re: Villa rewards site
Post by: Des Little on September 03, 2017, 08:25:29 PM
Fcuk me they won't be giving out many bonus points for wins and goals in the last few years. I'm half expecting them to invoice me.
Title: Re: Villa rewards site
Post by: Holte L2 on September 05, 2017, 01:02:38 PM
I've got 1240 points.
Title: Re: Villa rewards site
Post by: Legion on September 05, 2017, 01:53:25 PM
I've got 1240 points.

A lot of bad driving?
Title: Re: Villa rewards site
Post by: Holte L2 on September 06, 2017, 09:42:11 AM
I've got 1240 points.

A lot of bad driving?

Very good!
Title: Re: Villa rewards site
Post by: class-of-82 on September 06, 2017, 07:31:16 PM
it keeps telling me to put in my fan id then postcode then reset my password but when I do that it tells me it don't recognise my details
ah well
Title: Re: Villa rewards site
Post by: amfy on September 06, 2017, 10:44:42 PM
Are you entering your postcode as all lower case with no spaces?
Title: Re: Villa rewards site
Post by: wittonwarrior on September 07, 2017, 07:57:17 AM
It's a daft gimmick which will just cause headaches for the club - would have been better to reduce season ticket prices by a fiver in ny opinion
Title: Re: Villa rewards site
Post by: BlackCountryVilla on September 07, 2017, 08:51:54 PM
The only thing I used my Villa cash for is to pay for home cup tickets - assuming we stayed in long enough - or put against next years season ticket. As both these options have gone I will probably never use my points. I have 1210.
Title: Re: Villa rewards site
Post by: in exile on September 08, 2017, 12:19:31 PM
The site is off line for the next 48 hours for maintenance
Title: Re: Villa rewards site
Post by: London Villan on September 08, 2017, 06:21:59 PM
I dont understand why the cup tickets are posted and not added to the cards?
Title: Re: Villa rewards site
Post by: dave.woodhall on September 08, 2017, 08:28:52 PM
I dont understand why the cup tickets are posted and not added to the cards?

The sponsors want their name on every ticket.
Title: Re: Villa rewards site
Post by: amfy on September 10, 2017, 10:14:01 AM
So - the pre match experience was really good fun.

Dennis Mortimer and Peter Withe turned up and we had photos and autographs. Brian Little was supposed to be there but got stuck with some corporates, but they made the effort to get a pennant signed by him for our friend when she loudly expressed her disappointment!

There was a quiz which we didn't win, although I think we ran it a bit closer by having Joe C with us than we might otherwise have done.

The food was a basic Lasagne and chips but it was nice to have a meal and a free drink (bottles only)

Overall, just a really great atmosphere amongst the fans that went, and it set us up for the game in a really good mood.

I'd recommend it as something different to do in your pre-match build up and I would definitely do it again, and maybe take my Dad because he would really like it. I'm actually quite disappointed that I've only got enough points to do it a couple more times instead of every week!
Title: Re: Villa rewards site
Post by: UK Redsox on September 10, 2017, 10:29:10 AM
I dont understand why the cup tickets are posted and not added to the cards?

The sponsors want their name on every ticket.

When I ordered my Boro Cup ticket online, I had it added to my card
Title: Re: Villa rewards site
Post by: aj2k77 on September 10, 2017, 10:31:19 AM
So - the pre match experience was really good fun.

Dennis Mortimer and Peter Withe turned up and we had photos and autographs. Brian Little was supposed to be there but got stuck with some corporates, but they made the effort to get a pennant signed by him for our friend when she loudly expressed her disappointment!

There was a quiz which we didn't win, although I think we ran it a bit closer by having Joe C with us than we might otherwise have done.

The food was a basic Lasagne and chips but it was nice to have a meal and a free drink (bottles only)

Overall, just a really great atmosphere amongst the fans that went, and it set us up for the game in a really good mood.

I'd recommend it as something different to do in your pre-match build up and I would definitely do it again, and maybe take my Dad because he would really like it. I'm actually quite disappointed that I've only got enough points to do it a couple more times instead of every week!

And then we had to spoil it all by having to watch a Bruce plodder team amble around the pitch.
Title: Re: Villa rewards site
Post by: Clampy on September 10, 2017, 10:38:41 AM
So - the pre match experience was really good fun.

Dennis Mortimer and Peter Withe turned up and we had photos and autographs. Brian Little was supposed to be there but got stuck with some corporates, but they made the effort to get a pennant signed by him for our friend when she loudly expressed her disappointment!

There was a quiz which we didn't win, although I think we ran it a bit closer by having Joe C with us than we might otherwise have done.

The food was a basic Lasagne and chips but it was nice to have a meal and a free drink (bottles only)

Overall, just a really great atmosphere amongst the fans that went, and it set us up for the game in a really good mood.

I'd recommend it as something different to do in your pre-match build up and I would definitely do it again, and maybe take my Dad because he would really like it. I'm actually quite disappointed that I've only got enough points to do it a couple more times instead of every week!

Was that upstairs in the Holte Suite? I went to something similar last season. We had a quiz, free meal and a free drink with Sir Brian walking round to each table having a chat. It was really nice.
Title: Re: Villa rewards site
Post by: amfy on September 10, 2017, 11:10:02 AM
It was in the Cornerflag
Title: Re: Villa rewards site
Post by: Clampy on September 10, 2017, 11:17:59 AM
It was in the Cornerflag

Ah, ok thanks. Hope you enjoyed it.
Title: Re: Villa rewards site
Post by: Villa75 on September 10, 2017, 02:00:12 PM
It was in the Cornerflag

Do you know how much it would cost, if you didn't have points to use?
Title: Re: Villa rewards site
Post by: duddeston on September 15, 2017, 07:23:10 PM
Still can't get on this. Load of rubbish.
Title: Re: Villa rewards site
Post by: Holte132 on September 15, 2017, 07:25:19 PM
Still can't get on this. Load of rubbish.

Couldn't get my password to work on it. Changed it as instructed. Still wouldn't work, so I phoned them (use the number on the back of the season card) and the chap on the other end of the line sorted it out for me.
Title: Re: Villa rewards site
Post by: duddeston on September 15, 2017, 08:26:13 PM
Still can't get on this. Load of rubbish.

Couldn't get my password to work on it. Changed it as instructed. Still wouldn't work, so I phoned them (use the number on the back of the season card) and the chap on the other end of the line sorted it out for me.

Cheers mate, I'll give it a go.
Title: Re: Villa rewards site
Post by: amfy on September 16, 2017, 09:51:58 AM
You can get an 82 home replica shirt on there at the moment.
Title: Re: Villa rewards site
Post by: duddeston on September 18, 2017, 06:59:48 PM
Still can't get on this. Load of rubbish.

Couldn't get my password to work on it. Changed it as instructed. Still wouldn't work, so I phoned them (use the number on the back of the season card) and the chap on the other end of the line sorted it out for me.

Cheers mate, I'll give it a go.

Tried calling, tried e-mailing again, still no joy. I really don't think anyone down there has a clue.
Title: Re: Villa rewards site
Post by: duddeston on September 27, 2017, 04:34:13 PM
Still can't get on this. Load of rubbish.

Couldn't get my password to work on it. Changed it as instructed. Still wouldn't work, so I phoned them (use the number on the back of the season card) and the chap on the other end of the line sorted it out for me.



Cheers mate, I'll give it a go.

Tried calling, tried e-mailing again, still no joy. I really don't think anyone down there has a clue.

I still can't log on, had an e-mail off the club citing "technical issues" I feel they are just fobbing me off.





Title: Re: Villa rewards site
Post by: Des Little on September 27, 2017, 08:31:43 PM
What happened to being able to load £credit onto your ST so you can buy drinks etc on it?
Title: Re: Villa rewards site
Post by: Pete3206 on September 27, 2017, 10:04:50 PM
What happened to being able to load £credit onto your ST so you can buy drinks etc on it?

Is there any point to that? Why not just use your debit card? Or cash?
Title: Re: Villa rewards site
Post by: leylandalbion on September 27, 2017, 10:10:56 PM
You get points for loading cash and points for spending it. I went to VIP experience last week with 8 of my family going again this week.  Good food free drink and met Shaun teale
Title: Re: Villa rewards site
Post by: Clampy on September 28, 2017, 10:31:52 AM
You get points for loading cash and points for spending it. I went to VIP experience last week with 8 of my family going again this week.  Good food free drink and met Shaun teale

Shaun Teale was in the Holte Suite the other week. Nice chap and didn't seem too keen on Bruce.
Title: Re: Villa rewards site
Post by: amfy on September 28, 2017, 08:11:12 PM
You get points for loading cash and points for spending it. I went to VIP experience last week with 8 of my family going again this week.  Good food free drink and met Shaun teale

Shaun Teale was in the Holte Suite the other week. Nice chap and didn't seem too keen on Bruce.

The other week most people weren't too keen on Bruce.
Title: Re: Villa rewards site
Post by: Pete3206 on September 28, 2017, 08:38:22 PM
A sneak peak of next season's reward site

(https://i.stack.imgur.com/WOlr3.png)
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